Operations Manager

Washington, D.C
Jan 22, 2022
Jan 27, 2022
Full Time

  • Plans and directs the operational aspects of content creation within the division.
  • Maintains a comprehensive knowledge of all aspects of multi-platform production throughout the Division.
  • Keeps the Division Director appraised of pertinent issues; and represents the Division Director in their absence on operational issues.
  • In consultation with Division Director and Program Manager, interprets, establishes, and implements work practices, policies, and procedures.
  • Assists the Division Director as required on administrative matters, including personnel management, financial planning, training, program reviews, and management and requisition of personal services contractors or purchase order vendors.
  • Coordinates a relationship with affiliates throughout Africa and promotes and coordinates sharing of Africa Division content with its affiliates, and agency offices and staff.


Conditions of Employment

  • U.S. citizenship required.
  • Candidates MUST meet all qualification requirements by closing date.
  • Applicants must complete online questionnaire.
  • This is a public trust, sensitive security position. If selected, this position requires the completion of the SF-86.
  • Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
  • This position is not covered by a union agreement.
  • This position may require working nights, weekends, and holidays.
  • This position has been designated supervisory requiring that the selectee on an initial appointment as a supervisor or manager serve a one-year probationary period.
  • The full performance grade level for this position is GS-14.


Applicants must haveone (1) year of specialized experience equivalent to the GS-13 grade level that is in or directly related to this line of work.
Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. For this position, the following specialized experience is required:
  • Ability to manage operational aspects of programming initiatives, provide guidance and ensure that all necessary resources are obtained and administrative and logistical details are attended to.
  • Expert knowledge in the business operation of broadcasting to plan, organize, manage, and execute multiple tasks associated with multimedia operations.
  • Expert skill in communicating ideas, concepts, methods, analysis, evaluations, and recommendations by either oral or written communication to a variety of audiences.
  • Ability to develop comprehensive multiplatform programming; and to encourage, foster, and cultivate the assistance of a variety of operational support elements.
  • Ability to make recommendations for changes to policies, procedures, and programs.


There is no specific educational requirement and applicant cannot substitute education for experience at this grade level; however, academic achievements, especially those related to the position, may be considered during the selection process.

Additional information

1. Current USAGM career or career-conditional employees are not required to submit a copy of their latest SF-50, Notification of Personnel Action and/or a copy of the SF-50 that reflects career or career-conditional tenure, during the current pandemic. Status to apply will be reviewed by HR Specialist for eligibility.
2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act. The Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
3. If selected you will subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
4. All qualification requirements must be met by the closing date of this announcement.

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