ASSET PROTECTION ASSOCIATE NF2* (FLEX) RETAIL

Employer
USAJobs
Location
Quantico, Virginia
Posted
Jan 22, 2022
Closes
Jan 27, 2022
Hours
Full Time
Duties

SUMMARY OF DUTIES:

Maintains surveillance throughout designated activities, observing customers and employees, in an effort to prevent and detect dishonest acts. Detains anyone suspected of a dishonest act and escorts them to the Asset Protection Office; prepares reports pertaining to incidents; gathers facts and evidence; and maintains close liaison with law enforcement authorities. May be required to appear and testify in court or at hearings concerning security cases.

Studies inventory losses and conducts inquiries as required, in high shortage areas. Reviews merchandise periodically to ensure proper pricing. Monitors internal and external electronic surveillance systems to ensure they are working properly. Ensures video surveillance footage is retained as required per the governing policies. Investigates matters relating to asset protection such as customer losses, illegal identification cards, unauthorized patron entry and reports of theft or vandalism against MCCS facilities. May review closing cash register reports; accompany cash runs and verify money received; perform audits of change funds; and verify money picked up from vending machines. Performs monthly alarm testing and documents results for review by supervisor. Drafts reports to document incidents that occur in or around MCCS activities involving patrons, guests, and employees.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

MINIMUM QUALIFICATIONS:

A minimum of one year of experience that demonstrates knowledge and/or skill in applying asset protection techniques and methods, to include but not limited to, good customer service skills, familiarity with electronic article surveillance (EAS) and electronic surveillance equipment, detection of known theft merchandise, and familiarity with exception based reporting. Have good communication and analytical skills in the application of asset protection techniques and methods, and ability to determine necessary actions under various situations. This is a white-collar position where occasional lifting up to 20 lbs may be required. May perform work that poses physical demands beyond normal requirements.

This is a "covered position" for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Since the incumbent comes in contact with firearms, or ammunition in this position they must complete a DD Form 2760 certifying whether, or not they have ever obtained a "qualifying conviction" for a misdemeanor, or felony crime of domestic violence. All covered employees have a continuing obligation to notify their supervisors through use of the DD Form 2760 if they obtain a qualifying conviction.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

CONDITION OF EMPLOYMENT: Per E.O. 14043, selectee(s) must be fully vaccinated for COVID-19 by 11/22/2021 or date of employment (which ever comes later) except in limited circumstances where an exception is approved due to a disability or sincerely held religious beliefs.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.