Education Technician

Richmond, Virginia
Jan 22, 2022
Jan 27, 2022
Full Time

Works closely with HRMS and various educational (clinical and administrative) presenters in managing the NEO Program and is responsible for coordinating the educational components of NEO.

Serves as an ambassador from Education Service to the new employees and liaison to HRMS for the purpose of providing a quality orientation experience for new employees on an NEO schedule that follows annual pay periods.

Monitors the NEO participants and presenters to determine administrative compliance with regulatory requirements.

Accomplishes and maintains compliance with HRMS requirements and the Executive Leadership Team (EL T), Joint Commission, Veterans Health Administration (VHA) and local health system policies.

Responsible for working closely with local and national NEO contacts, VHA NEO program coordinators, VHA HRMS and the Office of Information Technology (OIT) to ensure all federally regulated documentation is processed in a timely manner and meets VA requirements.

Identifies and conducts special project needs, which generally involves fact-finding, problem resolution and development and implementation of new or reviewed policies and program changes.

Reviews all policy memoranda and correspondence, recommending action when policies or procedures are modified.

Extracts and assembles information, conducts analyses and develops monthly data for processing of new employees.

Gathers and analyzes budget issues and assists Education Service staff in all phases of budgeting within administrative requirements and manages Education Service fund control points (FCPs).

Develops and maintains data on available resources and recommends expenditures based on needs, distribution, or redistribution of these resources.

Responsible for: monitoring creation, storage, and disposition of records within the department.

Responsible for evaluating and maintaining an inventory and file plan of records within assigned areas on an on-going basis to ensure they are always current and up-to-date and submitting them to the Facility Records Manager upon request.

Organizes meetings of and works with the HRMS to oversee, analyze, and develop NEO programs.

Performs other duties as assigned.

Work Schedule: 7:30am - 4:00pm - Monday - Friday
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Education Technician/PD03161A
Relocation/Recruitment Incentives: Not Authorized


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/25/2022.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:


Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Coordinating the educational components of New Employee Orientation (NEO); Originates, prepares, executes, and manages program-specific components such as memorandums, schedules, attendance logs and all relevant files pertaining to NEO; Experience with scheduling of presenters and evaluation of the NEO Program; Experience gathering and analyzing budget issues in all phases of budgeting; Experience with Fund Control Points (FCP); Experience with annual budget, travel, tuition, supplies, subscriptions, equipment and other expenses; Develops weekly, monthly and quarterly cost ceilings; Knowledge of an extensive body of rules, concepts, techniques, procedures, and operations of training programs; identify problems from collected data, and select solutions from alternatives in guidelines;?Organizes meetings of and works with the Human Resources Management Service (HRMS) to oversee, analyze and develop NEO programs;?Administers program plans and projects associated with NEO; Performs duties promoting, coordinating, and improving NEO policies, programs, standards, activities and opportunities.

You will be rated on the following Competencies for this position:

  • Customer Service
  • Decision Making
  • Financial Management
  • Knowledge Management
  • Manages and Organizes Information

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. There may be some walking, standing, bending, and lifting of equipment weighing less than 40 pounds. No special physical demands are required to perform the work. Workload and demands require a diversity of mental skills, as well as regular attendance.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .


There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified : applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

This job opportunity announcement may be used to fill additional vacancies.

As required by Executive Order 14043 , Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement using the reasonable accommodation process.

Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .