Description:JOB DUTIES: Order Management- Receives, enters, and manages customer purchase orders from order receipt to shipment of product. Review, research, and resolve customer ordering errors. Ensures customer satisfaction through prompt follow up (complaints, answer questions, track shipments, etc. and escalation as needed.Relationship Management-Build and sustain collaborative customer relationships by representing the business to customers, dedicated customer facing teams, and internal McCormick operations. Develop and communicate responses that maximize successful customer relationships.Daily/weekly interactions with customers, peers, and cross-functional peers. Routine interaction with employees at multiple levels of the customer.Skills:customer service, customer support, sales support, customer service experience, customer service skills, customer service relations, inbound customer service, outbound customer service, Microsoft office, Excel, Scheduling, inbound calls, outbound callsTop Skills Details:customer service, customer support, sales support, customer service experience, customer service skills, customer service relations, inbound customer service, outbound customer serviceAdditional Skills & Qualifications:Microsoft Suite- Word, Excel, PPT. Microsoft 365Oral/Written communicationBachelor degree neededExperience Level:Entry LevelAbout Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.