Sales Associate

Heyday Skincare - Bethesda
Bethesda, MD
Jan 12, 2022
Jan 24, 2022
Full Time
Benefits/PerksCompetitive Hourly WageMembership and Product Commission$5 facialsFriends & Family Discount on Services35% Product DiscountPaid Sick TimeMedical, Dental, Vision Benefits for full-time employeesPaid Time Off for full-time employeesCompany OverviewAt Heyday, we are expert skincare everyday that empowers everyone to be their best self. Today, Heyday is an omnichannel skincare business with 10 shops in New York, Los Angeles, and Philadelphia, and a fast-growing digital presence aiming to innovate in skincare the same way we did with the skincare experience offline. We've been named "Best Facial"A' by New York Magazine, performed 300,000 treatments, created the largest team of talented estheticians, and collected valuable skincare data the entire way.Oh, and the word Heyday it means the period of your life when you're at your prime. We believe every day should be your Heyday - we happen to start with skin.Job SummaryYou are the foundation of our success as an organization. You are an expert in creating world-class guest experience in our shops. You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.ResponsibilitiesProvide high-level customer service and hospitality to clients: including in-person, over the phone, and onlineEducate clients on current promotions, memberships, packages, and future appointmentsDemonstrate product knowledge, assist with re-stocking products, and be able to assist clients with product sales and returnsAssist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenanceMaintain a positive attitude and take initiativeProvide support to the Skin Therapists to ensure a successful check-in and check-out processWork as a cohesive team with all Heyday staff members to ensure efficiency and camaraderieAssist with the training and coaching of new hires for the Host teamMaintain the distinct Heyday aesthetic, appearance, atmosphere and cultureQualificationsMust have outstanding customer service and problem-solving skillsMust be confident when recommending memberships, packages, and productMust have the ability to prioritize and multi-task within a fast-paced environmentMust be willing to initiate tasks and perform duties without directionMust have excellent communication skills and be able to work with a wide range of personalitiesMust have a positive, can-do attitudeMust have a friendly and professional phone and email etiquetteMust have superior organizational skillsMust have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shiftsThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Heyday Skincare Corporate.

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