Technical Delivery Lead

Employer
Capital One
Location
Richmond, Virginia
Posted
Jan 21, 2022
Closes
Jan 22, 2022
Ref
R132115
Function
Finance
Hours
Full Time
West Creek 4 (12074), United States of America, Richmond, Virginia

Technical Delivery Lead

A Technical Delivery Lead (TDL) is a team member with technical and organizational skills to lead the implementation of network related initiatives across multiple platforms and technologies. A TDL understands network technology and is responsible for managing delivery across multiple infrastructure initiatives. A TDL interfaces and coordinates with various technical and non-technical teams to include engineering, operations, business partners, and third-party resources to drive solutions from concept to implementation. Understanding Agile Methodologies, Change Management, SDLC, Release Management, and Project Management tools and processes are common skills in this role.

Responsibilities:
  • Lead successful implementations of network solutions, working in close collaboration with stakeholders and engineering resources
  • Ensure solutions are implemented using optimal methods, strategies and processes within time and budget guidelines
  • Identify technical, performance, and other issues and proactively communicate with stakeholders about best practices
  • Work closely with engineering teams to manage and resolve technical issues
  • Serve as a central point of contact across assigned network implementations
    • Identify and manage risks, assumptions, and escalation.
    • Deliver event-related communications and status updates.
  • Provide resource estimates for specific network implementation work items
  • Serves as team SME for Technology Change Management process (internal and external)
  • Understand and navigate the Capital One processes and reflect the process in the scope of work
  • Participate in technical implementation using agile methodology (Scrum and Kanban).
  • Plan and coordinate release events and prepare a minute-by-minute (MBM) plan, host Go/No Go decision meetings
  • Coordinate testing plans and resourcing.
  • Review and evaluate post-event success and identify continuous improvement opportunities
  • Capture and document lessons learned, refer to lessons learned for new event planning


Basic Qualifications:

- High School Diploma, GED, or equivalent certification

- At least 1 year of Agile or project management experience

- At least 1 year of experience working with ITIL processes (trouble ticket management, change ticket processing and high level asset configuration tracking)

Preferred Qualifications:

- Bachelor's Degree

- 2+ years of Agile or project management experience

- 2+ years of experience managing technical network projects

- 2+ years of experience working with ITIL processes

- ScrumAlliance CSM or CSP certification or PMI's Agile Certified Professional (ACP)

- PMP, Lean, Agile or Six Sigma certification

- SAFe certified or experience (or other scaled agile frameworks)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Similar jobs