Senior Systems Engineer

Washington, D.C
Jan 21, 2022
Jan 25, 2022
Full Time

This incumbent will work as a member of a team supporting Microsoft System Center Configuration Manager (SCCM). Work involves architect and design patching and configuration management solutions using Microsoft System Center Configuration Manager (SCCM). Responsibilities include providing security updates, vulnerability patches, hotfixes and other updates to user workstations and servers. The incumbent must have a solid understanding of VMware vCenter.

Major Duties
  • Provides senior-level technical support for Senate information technology or telecommunications services, systems, hardware, software and storage solutions to the users; supports Senate offices, contract support vendors and other technical staff with troubleshooting and managing the various Senate environments.
  • Maintains, monitors and troubleshoots LAN/WAN and SAN operations; solves complex LAN/WAN and SAN applications problems; installs, integrates, customizes, enhances, troubleshoots and tests LAN and SAN hardware and software; designs and tests network configurations; develops software applications.
  • Installs, upgrades, customizes, tunes and maintains databases for optimal performance and availability; assures integrity of databases through restricting access and implementing security procedures.
  • Develops, tests and implements database store procedures, functions, triggers, views and packages.
  • Designs, deploys, implements, configures, administers and maintains the Virtual Machine Infrastructure (VMI) Environment; provides project management for the consolidation and migration of systems into the VMI environment.
  • Manages current storage capacity and ensures storage is available to support all computing environments; plans for future storage growth; monitors and confirms that system files and application products are successfully backed-up; performs necessary installations, patches, and upgrades.
  • Installs, customizes, tests, configures and maintains operating systems and software platforms; monitors, evaluates and resolves hardware/software configuration system performance problems; installs, customizes and monitors servers and network administration software; investigates and resolves problems of mainframe, server or LAN or SAN system outages and inefficiencies; performs back-up and recovery on all software; installs, customizes and maintains third party software on open operating systems.
  • Designs, supports and administers the Senate's Internet website architecture; researches, evaluates, installs, customizes, maintains, troubleshoots and monitors hardware, software, operating systems, applications, and third party services; assists users with technical issues/problems relating to the Senate Internet and intranet services and web development; supports internal and external websites; documents the architecture.
  • Analyzes, designs, develops, implements, and maintains specialized applications to meet the needs of Senate users; coordinates and conducts product evaluations, product implementation and standardization.
  • Analyzes new hardware and software releases for their impact on the Senate environment; tests new releases on Senate supported platforms; develops product configuration standards for use in the Senate environment.
  • Prepares technical documentation of configurations, processes, procedures and products/systems.
  • Provides technical support and training to users.
  • Creates, develops, modifies, instructs and provides technical assistance on business continuity plans and processes.


Conditions of Employment



Work requires a Bachelor's Degree in computer science, information technology or a related technical area and five to eight years of system, network, application design, development and maintenance, support and storage experience; or any equivalent combination of education and experience that provides the following knowledge, abilities and skills:
  • Knowledge of information technology software, hardware and network communication technology and protocols.
  • Knowledge of CS2100 feature and switch operation, electronic and ISDN digital lines, digital phones, cable distribution, 10 base t-LAN's, ESNA voicemail and Session Initiated Protocol.
  • Knowledge of programming principles and scripting.
  • Knowledge of the latest generation of computer languages in a distributed or client server environment.
  • Knowledge of networking operating systems software internals and UNIX, Windows-based operating systems and networking.
  • Knowledge of systems analysis, and technological requirements of applications integrations.
  • Knowledge of Storage Area Networks.
  • Knowledge of database backup and recovery procedures.
  • Knowledge of relational database structure, design and administration.
  • Ability to lead assignments.
  • Ability to monitor, optimize and tune the database environment for maximum security and performance.
  • Ability to forecast and plan for future growth in the hardware and software that support the database environment.
  • Ability to analyze, evaluate, troubleshoot and resolve complex system hardware, software, networking and/or storage related problems.
  • Ability to plan and conduct hardware, software and network testing and evaluation that leads to a supportable, production ready solution.
  • Ability to communicate effectively.


Please read the "Qualifications" section.