Account Manager (Entry Level) Remote

Washington, DC
Jan 20, 2022
Jan 22, 2022
Full Time
We are currently seeking a full-time, entry-level Account Management. This is a bit of a "jack-of-all-trades" role that positions you for growth into a career path in eCommerce, marketing, project management, account management and social media. The is an entry-level role perfect for a recent graduate who is passionate about technology and fashion, but who is still figuring out what direction they want to take.To excel in this role, you'll need to be an enthusiastic creative marketer and a very organized planner with a healthy sense of urgency who doesn't mind the schlepping frequently involved in executing successful online initiatives and events. In this role, you will be involved in virtually all processes, giving you a great overview of what's involved in running a successful tech/fashion company.This role is based in the Austin office; however, our team is working remote from home.Job Description & Responsibilities. Provide exceptional customer service to high-end designer brands via email and phone.. Communicate with brand representatives via email and phone to gather information needed for site launch.. Maintain clients' websites within set deadlines.. Provide training to clients representatives who will use our platform.. Support on various marketing and PR projects such as: social media strategy and content creation, PR outreach and sample trafficking, event planning, etc.. Partner with Art Director on campaign and eCommerce planning and execution.. Maintain Marketing Calendar, updating as needed, and communicate to keep the team on track to meet deadlines.Qualifications:. 1-2 years of experience in retail sales or customer service.. Excellent verbal and written communication skills.. Detail oriented, organized, efficient and thorough.. Flexibility and a willingness to learn new skills and assist with ad hoc projects.. Excellent follow-up and customer service skills - ability to quickly identify solutions to problems and diffuse issues.. Knowledge of Instagram & Facebook platforms. Comfortable taking initiative, presenting ideas and working under a detailed timeline.. Must have strong overall computer skills.. Familiarity with Microsoft Office Suite programs, as well as with Google's versions (Sheets, Docs).Additional Information:We offer a benefits package that includes: competitive salary, medical and dental insurance with employer contribution, vision, and paid time off.All your information will be kept confidential according to EEO guidelines.

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