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Ramp Agent (Customer Service Agent) - DCA

Employer
Delta
Location
Washington, DC
Closing date
Jan 22, 2022

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
United States, District of Columbia, WashingtonAirport Customer Service27-Dec-2021Ref #: 11716LinkedIn Tag: #LI-LR3 How you'll help us Keep Climbing (overview & key responsibilities) As a Ramp Agent, you will work with an innovative team whose common goal is to ensure that our customer's baggage and cargo arrives safely and on time to drive a positive customer experience. At Delta, our brand is critical to our continued success. As a Ramp Agent, you play a key part in keeping our brand strong by, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.This position is full-time with comprehensive health and wellness benefits, profit sharing program, 401k with an automatic 3% company contribution plus 6% matching contributions and Delta's industry-leading travel privileges (free flights!).Work tasks include bending, stooping, and twisting, standing, and walking. Work tasks are repetitive such as loading and stacking bags in addition to working in confined spaces and on knees for an extended period of time in the aircraft bins.Summary of responsibilities (not comprehensive of all tasks):Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for on-time connections by guiding incoming and departing aircrafts from the gate positions.Safeguard cargo, baggage, and mail from damage, loss, and weather.Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.Repeatedly lift and load baggage onto carts and ensuring each bag reaches its destination.Operate baggage scanners and computers to ensure baggage and cargo are routed correctly to the passenger's destination.Practices safety conscious behaviors in all operational processes and procedures. What you need to succeed (minimum qualifications)Embraces diverse people, thinking and styles.Consistently makes safety and security, of self and others, the priority.High School diploma, GED, or High School Equivalency.Have valid driver's license.Be at least 18 years of age.Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law.Pass a post offer pre-employment drug test.Ability to frequently lift bags or items weighing up to and including 50 pounds.Ability to occasionally lift bags or items weighing between 50 and 70 pounds.Pass a physical ability test.Be authorized to work in the US and have a 5-year US residency.Possess basic computer skills.Have strong verbal communication skills.Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for US-based job, if not currently employed by Delta Air Lines, Inc. What will give you a competitive edge (preferred qualifications)N/A < Go back

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