The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at connect with us on Facebook, Instagram and Twitter.DescriptionPosition Summary: The Front Desk Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.Essential Functions:Greet and provide customer service to guests while anticipating their needsBook reservations and coordinate registrationOperate a register and/or software system to complete cash and credit card transactionsAnswers phone calls and emails and delivers messages as neededMaintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.Other duties and tasks as assigned by managerQualificationsPrevious guest services experience preferredDemonstrates excellent customer service skillsDemonstrates interpersonal and communication skills, both verbal and writtenDemonstrate organizational skills, accuracy, and attention to detailRequires occasional lifting, carrying, pushing, pulling of up to 25 lbs