Remote Director IT Engineering

PenFed Credit Union
Mclean, VA
Jan 20, 2022
Jan 22, 2022
Full Time
OverviewAre you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family.PenFed is hiring a Remote Director, IT Engineering at our McLean, Virginia location. The primary purpose of this position is to lead IT teams in the development, delivery and support of innovative strategies, processes and technical solutions that advance advance IT division objectives and standards aligned with PenFed strategy. The director will promote the engagement and professional development of managers and employees within assigned responsibility areas, lead strategy and define architecture road-maps for enterprise information technology platforms and manage the engineering of those platforms to defined standards. This role will be responsible for managing cross-functional engineering resources, working closely with enterprise operations to ensure enterprise platforms are properly managed and ensuring teams follow all enterprise processes effectively in the execution of projects, requests and incident management. The Director of IT Employee Experience leads the team responsible for the selection, design and operational support of Employee Experience products and services to support PenFed strategic objectives, and is responsible for developing the road-map for these technologies. Additionally, this position will be tasked with enhancing how employees use and interact with technology, with the goal of optimizing the user experience and maximizing employee satisfaction, efficiency and productivity. This role requires close collaboration with other IT and Business leaders, as well as IT Application and Security teams to ensure successful delivery of services.ResponsibilitiesManages an IT staff of 15 - 40 employees (senior managers, managers, supervisors, technical leads)May oversee work performed by contractorsParticipates in the development of IT division objectivesDirects the design, development and implementation of technical solutions in the relevant IT technical disciplines in support of IT division objectives and PenFed strategy goalsManages multiple complex projects or technical functions requiring enterprise-wide integration and servicePromotes industry best practices and supports IT division standardsManages the development of - and ensures compliance with - IT division technology and security standards, governance processes, and performance metrics to ensure IT delivers value and security to the enterpriseWorks with business, service providers and vendors to establish SLAs that support business objectives. Monitors and modifies SLAs as required.Selects and manages vendors and service providers.Participates in the development of IT budget, schedule, and team resourcesEnsures staff has the resources and skills needed to support all work initiatives within multiple teams and functions.Forecasts new skills requirements based on emerging technologies and business/member demandMeets regularly with direct reports to ensure high employee engagementMeets regularly with the managers, leads and teams to gather work statuses and discuss progress and obstaclesProvides advice, guidance, encouragement and constructive feedbackPromote culture of high-performance, continuous improvement and commitment to quality and accountabilityEstablishes measurable individual and team objectives that are aligned with PenFed IT division organizational goalsDocuments and presents performance assessmentsProvides input to the identification and development of potential future leadersQualificationsEquivalent combination of education and experience is considered.Bachelor's or Master's Degree in related fieldTwelve years of work experience5 years IT management experienceExcellent leadership capability, executing as appropriate in the areas of responsibilityExcellent written and verbal communication skillsExcellent interpersonal skills including mentoring, coaching, collaborating, and team buildingExcellent time management, problem solving and multi-tasking skillsSuperior presentation skillsStrong knowledge of the technologies, methodologies and practices in multiple relevant IT technical disciplinesRequires experience in directing managers, multiple teams/functions and building relationships with people at a variety of management levelsKnowledge of the roles, skills and technical knowledge required to achieve goals within multiple IT technical disciplinesSupervisory ResponsibilityThis position will directly supervise employees.Licenses and CertificationsIndustry and academic certifications in related technical discipline(s)Work EnvironmentWhile performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*TravelAbility to travel to various work-sites and be on-call is required.Special Message Regarding COVID 19PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world. In light of the current situation with novel coronavirus (COVID-19), we have modified our hiring, on-boarding, training, and deployment protocols in order to comply with current local and state guidance around social distancing.About UsEstablished in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.Equal Employment OpportunityPenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.

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