General Manager

Goodwin Recruiting
Washington, DC
Jan 11, 2022
Jan 22, 2022
Full Time
Would you like to work for a company with massive growth opportunities! One that serves the world' s best hotel operators and increases the efficiency of their food and beverage operations. We are one of the fastest-growing hospitalities companies in the country!About The Role The primary responsibility of the General Manager is the overall operation of a hotel restaurant. The General Manager will develop and maintain a high-performance team that achieves guest satisfaction and financial success. The ideal candidate will leverage their entrepreneurial experience toDUTIES AND RESPONSIBILITIES: Hire, train, motivate and provide ongoing communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability. Manage facility and equipment in the responsible areas to ensure they are in complete working order. Provides high-quality food preparation and service. Create a positive work environment that properly represents the Butler brand. Ensures consistent, high-quality service standards are maintained through effective training and feedback mechanisms. Evaluate employee performance and build reward and recognition systems. Produces regular and special reports; maintains required records and files. Propose staff changes in assigned areas, including hiring, promotion, demotion, and termination. Manage vacation requests and staff absences. Maintains close work relationships with other departments and their leaders to promote feedback, cross-training and efficient operations. Be able to work any shift, any day, and long hours when necessary.QUALIFICATIONS: Ability to work in the United States Fluent written and spoken English Five years of restaurant, bar, or hospitality experience required. Three years of Food & Beverage management experience required, preferably in a hotel setting. Microsoft Office knowledge required. Must present a well-groomed appearance. Exceptional and professional communication skills, both oral and written. Strong leadership, sound judgment, and superior decision-making problem-solving and follow-up skills.COMPETENCIES: Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Response to requests for service and assistance; Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit. Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Is consistently at work and on time; Ensures work responsibilities are covered when absent. PHYSICAL DEMANDS AND WORK ENVIRONMENT:GENERAL MANAGER BENEFITS: Competitive Salary Health Insurance PTO Vacation 401k (No Match)

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