Who are we?Independent Software is a consulting, product, and solutions firm dedicated to the practical application of software and system engineering technologies to solve complex problems. We bring together world class engineers with proven engineering best practices, domain expertise, commercial technologies and proven agile management approaches to create high value solutions aimed at helping our customers meet their most critical business and mission objectives. Why Independent Software?We are focused on continual learning and evolution. We don't do things because "that's the way we've always done things"; we listen to our employees and adapt to the changing marketplace. We look at the big picture and encourage our engineers to get training and certifications in emerging technologies that will help shape our customer's mission.We've been profitable year after year. We're always on the lookout for great engineers to join the team and we recognize that our employees are the heart and soul of what we do. We focus on recruiting talented people, treating them right, and then allowing them to do what they do best. No red tape. No micromanagement. Smart people want to work with smart people, and we love people who are passionate about what they do, and finding ways to do it better.What you will be doing!Independent Software is seeking an Apprentice Cabling Cross Connect Specialist Network Engineer with the following skills: Resolve routine network problems; operate network analyzers, WAN test equipment, and network simulators Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate. Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures. Resolves basic issues; documents the results. Communicates occurrence of alarms or issues and resulting actions taken to resolve or escalate problem. Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. Can follow detailed work instructions. Desired Skills but not required: Experience with installation and configuration of any levels of network devices, such as firewalls, switches, routers, cabling, Cisco, Brocade, or Juniper devices Experience supporting WAN technologies such as SONET (OC3, OC48, OC192), DS3, T1, etc. Experience with Taclanes/KG-175, etc. Experience with MPLS, BGP, VPNs, etc.Desired Certifications but not required: CompTIA Network+ CCENT CCNA CCNPCCIEEducation and Experience:Two (2) years of experience in programs and contracts of similar scope, type, and complexity are required. Associate's degree in engineering technology from an accredited college is required. Two (2) years of additional network engineering experience may be substituted for an Associate's degree.Clearance: THIS POSITION REQUIRES A CURRENT TS/SCI WITH POLYGRAPH CLEARANCE Top Reasons to Work at Independent Software:Great people deserve even better benefits, from comprehensive healthcare coverage and generous leave time to discounts with all of our vendors.You are not just a job title. That's why we tip the work-life balance scale in your favor. It's not about being billable, it's about being valuable.Whether you're working on-site or in our offices, your role at Independent Software is just as critical to our success as your coworker's.We're constantly researching and implementing the latest technology so you've always got the right tools at your disposal.As we've grown, we've retained that small company feel. When we say we have an open door policy, we actually mean it.Independent Software is comprised of wonderfully generous folks. We believe in supporting the causes our employees care about. Bring us an opportunity to help and we'll listen.Teamwork got us where we are today. Our collaborative environment allows you to maximize your true potential.The work we do is exciting, critical stuff. No matter your role at Independent Software, you're helping us keep the nation safe and secure.We have a history of great achievement and, with each year, our company gets even bigger and better. As we grow, so does the opportunity for our employees.We host a variety of fun employee and family events throughout the year to say thanks for all that you do to make Independent Software a technology leader as well as a phenomenal place to work.Benefits:Competitive salaryComprehensive health, dental, and vision insurance plans401(k) retirement plan with company paid match of gross salaryA generous Paid Time Off and Holiday packageLots of paid training! We encourage all employees to seek out training opportunities like conferences, certification courses and seminars.We truly believe the right work-life balance can exist, and it's here at Independent Software. Our work is extremely important, but your job is just a part of who you are. When you enjoy your life outside of our walls, you're at your best the next time you walk through our doors. We do all we can to assure that happens every day.Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.