Executive Director

Denny's (1)
Pikesville, MD
Jan 11, 2022
Jan 22, 2022
Full Time
North Oaks Communities - Executive Director - North Oaks Communities LLC This is an exciting opportunity for a strong, results-driven leader to join our team and impact the lives of extraordinary seniors every day. The Executive Director is responsible for the overall administration of the Community. The Executive Director has demonstrated proficiency in all aspects of administration and has maintained a high level of performance. He/she must have been in the seniors housing administration for at least three years. Essential Duties & Responsibilities: 1. Financial Management a. Prepare annual operating budget; monitor expenditures to provide specified services within budget. b. Implement and audit financial and operational policies approved by the Community's Board of Directors/Owners. Prepare timely financial and operational reports as required by the owners, governmental agencies, or the governing board. c. Understand ratios and have the ability to make changes as the ratios dictate. d. Develop and analyze cash flow models to help with management decisions. e. Maintain accounts receivable balances as specified. f. Assure compliance with loan covenants, if applicable. 2. Health Center Management a. Maintain licensure and certification of the Community; ensure compliance with state and federal regulations; maintain personal nursing home administrator's license and/or any other license required by the state. b. Maintain current knowledge of applicable laws and regulations. c. Assures Community maintains a high government rating (ie, Five Star Rating Program), and minimize licensure and certification deficiencies. d. Maintain a positive relationship with representatives of government agencies who survey and inspect the Community. e. Promote and maintain a working relationship with the Community health delivery system. f. Maintain awareness of and respond as necessary to continuing, overall health center program needs. g. Ensure accessibility of Administrator to health center residents and family. h. Maintain awareness of Medicare payment issues which influence the operation of the health center. Review and recommend changes to Medicare cost report. Be familiar with facility's Quality Indicator Reports, Benchmarking reports, and Offsite Chart Audit Process reports. i. Ensure that corporate compliance and HIPAA directives are implemented and monitored. 3. General Management a. Maintain quality services for residents in all levels of care at the level established by the Board of Directors/Owner, and consistent with company standards. b. Ensure buildings and grounds are maintained in a manner consistent with economics and governing board policies. Oversee continued development/enhancement of preventive maintenance programs. c. Hire and terminate supervisory and key staff personnel; ensure staff development in accordance with all State and company standards and requirements. d. Maintain employee turnover below 35%. e. Assure employee satisfaction by measuring regularly and implementing change as necessary to improve employee relations. f. Approve employee wage adjustments which are within budget guidelines. Adjustments which exceed guidelines must be approved by COD, ROM and/or DOM. g. Maintain a working atmosphere which is supportive of staff and keeps them informed. h. Develop a positive professional relationship with residents, Board of Directors/Owners, professional organizations, community groups, and other appropriate publics. i. Maintain an active relationship with residents through individual and group interaction, attending resident functions and meetings. j. Meet regularly with Board of Directors/Owners to report on operational issues. k. Report status of operations to Director of Operations Management in oral and written form on consistent timely basis. l. Supervise occupancy development of the apartments, assisted living, and health center. Implement changes as necessary to meet budgeted occupancy. m. Actively manage Community assets and recommend 10-year capital asset replacement schedules to Boards of Directors/Owners. n. Represent the company in a professional manner consistent with the philosophy of the organization. o. Ensure resident satisfaction to achieve the company average satisfaction score. p. Support company initiatives. q. Assures the Community is operated in a safe and efficient manner to reduce/eliminate the possibility of worker's compensation claims or liability claims. Knowledge & Skills: 1. A strong background in financial management, including budget preparation, cash flow management, and analysis of financial reports. 2. Ability to work effectively and diplomatically with a variety of publics, including residents, Board of Directors, community groups, government agencies, etc. 3. Ability to write clearly and concisely. 4. Ability to effectively communicate verbally with individuals and both large and small groups. 5. A broad understanding of federal and state laws related to the operation of the Community. 6. A knowledge of and special sensitivity to the needs of the aging. 7. Ability to effectively supervise staff members and to work cooperatively as part of a team. 8. Ability to work independently with self-discipline and self-motivation. 9. The technical knowledge required is best obtained through a BS or MS degree in business, health care, hotel/restaurant management, or closely related area. At least two to five years of management experience in a CCRC and a NHA license are required. 10. Computer knowledge and skills, including Microsoft Word and Excel. 11. Compliance with North Oaks COVID-19 Vaccination Policy is required for this position for all North Oaks employees. Please refer to the policy for details. All North Oaks employees may access the North Oaks COVID-19 Vaccination Policy via their Human Resources representative or Executive Director. E-Verify Participant/EOE

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