Senior Systems Administrator

Erickson Senior Living
Catonsville, MD
Jan 20, 2022
Jan 22, 2022
Full Time
Erickson Senior Living, headquartered in Baltimore, Maryland is a national provider of senior living and health care with campuses in 11 states-and growing. Erickson Senior Living develops and manages senior living communities and health services across the country. We achieve industry-leading results in customer satisfaction, driving high occupancy, and positive health outcomes.The Senior Systems Administrator's role is to design, administer, and optimize company servers and related technologies to achieve high performance of the various business applications supported by the network. Further, the Senior Systems Administrator will provide guidance and recommendations to junior team members in network operations and to upper management in planning new technology implementations and updatesHow you will make an impact:Serve as cornerstone for ownership and resolution of server issues; provide timely response to customer escalations. In addition, serve as expert opinion for escalation of issues from junior team members.Perform file system configuration and management; define and perform server backups and recovery procedures.Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.Check Service Desk database for entries on server and server resource issues; prioritize and respond to service/incident tickets as appropriate.Troubleshoot and monitor system performance in multi-tier system environment.Manage enterprise directory services and supporting server infrastructure.Define and implement strategies for integrating disparate operating environments.Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance.Develop and maintain training materials and server documentation.Provide expert technical guidance to the other members of the Server Operations team, and represent the Server Operations team in cross-functional teams across the departmentProvide after-hours support as part of an on-call rotation What we offer:A "career for life" approach to professional and personal development for our greatest asset, our employees. A culture of diversity and inclusion, which builds on our values, vision and mission.Onsite wellness visits and sick care available for all employees over 18 years of ageTuition reimbursement, certification reimbursement and student loan refinancing partnership programs are available.Exceptional medical, dental, vision, 401K and concierge employee health and wellness programs.PTO and Volunteer HoursWhat you will need:Bachelor's degree required, or in lieu of a bachelor's degree, a minimum of eight years' experience in a technical analytical position responsible for managing server environments may also be considered.Three years minimum experience in a Server or Network Administrator positionMicrosoft Exchange or Office 365 experience desired.Industry certifications such as Microsoft MCSA/MCSE, CCA/CCEA for Citrix, and/or VMware VCP/VCAP desired.Scripting experience (PowerShell, batch, bash, Python, etc.) desired.Experience in one or more core technologies a plus but not required: VMware vSphere, NetApp SAN, Citrix NetScaler, AWS IaaS/PaaS, Rubrik backup systems, Mobile Device Management platforms such as Microsoft Intune or Blackberry UEM, Ping Identity including Active Directory, DNS, and DHCP required.Experience with server performance tuning and monitoring tools.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.