Billing Analyst

Washington, DC
Jan 20, 2022
Mar 01, 2022
Full Time
Job Description

The Washington Post's SaaS Billing team is hiring for a Billing Analyst to develop and maintain billing and accounts receivable processes for our Zeus Technology product. The ideal candidate will have a strong understanding of accounting principles and use those as a framework to create processes and procedures for Zeus accounts.

  • Manage the full cycle billing and accounts receivable processes for SaaS Revenue
  • Review and analyze customer contracts, process all sales orders in billing and invoicing systems, and post cash receipts and follow-up on collections issues
  • Evaluate, prioritize, and resolve inbound customer queries
  • Engage with multiple internal teams to efficiently and accurately invoice customers
  • Invoice customer for monthly subscription, support fees, and revenue share fees
  • Generate credit memos, process write-offs, and prepare pro-forma invoices when necessary
  • Research and solve payment discrepancies and adjust customer accounts as needed
  • Evaluate current process flows and streamline billing processes to drive efficiency and accuracy
  • Prepare month-end and quarter-end accounting close entries and reconciliations
  • Maintain accurate documentation of business processes
  • Assist with annual financial audit by providing AR confirmations and documented support
  • Bill service hours of the engineering team and expenses; support the Finance department in meeting monthly, quarterly, and yearly accounting deadlines
  • Support internal business partners by meeting monthly to review revenue reporting

  • Bachelor's degree preferred
  • 2+ years of relevant experience; SaaS Revenue Billing experience is a plus
  • Knowledge of accounting principles, media and technology industry, technical aspects of billing in bandwidths, and technical language in contracts; including SaaS agreements are preferred
  • Ability to handle multiple enterprise systems to complete the billing and revenue recognition process
  • Excellent Microsoft Excel skills - Including use of advanced formulas and pivot tables; previous experience with Invoice and Billing Systems preferred but not required
  • Ability to work independently and with a team; effectively interact with employees, including leadership, and clients in a professional deadline-driven environment
  • Salesforce experience is a plus
  • Strong organization and communication skills

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?


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