Deputy Administrator, Office of Unemployment Insurance

Washington, D.C
Jan 20, 2022
Jan 28, 2022
Full Time

The incumbent serves as the Deputy Administrator of the Office of Unemployment Insurance (OUI). The incumbent is responsible for advising and assisting the Administrator in the management of Unemployment Insurance (UI) programs, systems, and activities. The Deputy Administrator will collaborate with the Administrator and the Assistant Secretary to provide strategic leadership in establishing ETA goals and objectives. The Deputy Administrator proactively works with the Administrator to lead innovation and constructive change to the UI programs, including digital modernization of UI programs and efforts to improve program performance and integrity. The incumbent develops and maintains a positive working relationship to communicate business priorities and needs. The incumbent serves as a visionary to create and provide advice on goals and action plans with input from technologists and other appropriate parties.

The Deputy Administrator leads research to identify new methods to modernize and improve UI programs, systems, and services; re-engineers business processes to create better outcomes and achieve goals; creates an organizational structure to support modernized systems and processes; and focuses on the needs and expectations of end users, including workers, employers, and government employees. The incumbent collaborates in high level discussions among top executive officials, internal and external to the Department, and delivers presentations before conferences, associations and group meetings

The Deputy Administrator participates in the development of resource implementation plans to accomplish organizational goals. The incumbent establishes systems and methods to assure proper resource management, modifies resource allocation in response to changes in plans, goals, or conditions, and relates expenditures to program results. The incumbent motivates and leads staff to generate new ideas, resolve problems, improve work processes and cost effectiveness, resulting in state of the art technologies, operations, products and services.

The Deputy Administrator assists the Administrator in creating an environment that is conducive to associates thinking and resolving problems creatively. The incumbent assesses the talents and capabilities of associates, promoting an environment that encourages confidence in making sound and well-informed decisions; provides candid and timely feedback to associates on how their actions contribute to the achievement of organizational goals and objectives; and creates an environment that respects individual and cultural differences and supports coaching and mentoring of associates and subordinates. The incumbent fosters and encourages diversity in the workplace.

As needed, the Deputy Administrator will interact with state, local and interest group leaders, officials at all levels of ETA and DOL, officials of other federal agencies, and Congressional staffers to share information and learn their viewpoints about trends which may affect programs-related operations. Provides information about programs/system products and the impact on government and society. Promotes and sustains positive relationship with customers, stakeholders, and partners. Nurtures the interrelationship between ETA and Office programs/systems and other federal/state employment, training, and income maintenance programs. Maintains ongoing contact with internal and external customers to enhance understanding of the impact of programs and of emerging issues and trends.


Conditions of Employment

  • Subject to financial disclosure requirements.
  • Must meet Mandatory Technical and Executive Core Qualifications.
  • Must be a U.S. Citizen.
  • Must complete 1 year SES probationary period, if not previously completed.

You must have one year of specialized experience at a level close to the work of this job that has given you the particular subject-matter knowledge, skills, and abilities required to successfully perform. Typically, we would find this experience in work within the field or a field that is closely related. Your resume must demonstrate possession of specialized experience in the described duties.

Applicants must meet all legal and regulatory requirements. Reference the "Required Documents" section for additional requirements.

Notification Concerning COVID-19 Vaccinations. As required by Executive Order 14043 , Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and to submit documentation of proof of vaccination or to be in the process of requesting an exception to the vaccination requirement before appointment or onboarding with the agency. The agency will provide additional information regarding which forms of documentation can be accepted and how you can request to be considered for a legally required exception from this requirement.

Currently, implementation and enforcement of Executive Order 14043 has been suspended pursuant to an injunction pending further litigation.


To qualify for this position, all applicants must write a narrative in the spaces provided detailing accomplishments that would satisfy each of the ECQs and MTQs. You must address each ECQ and MTQ separately. If you fail to do so, your application will be rated ineligible.

EXECUTIVE CORE QUALIFICATIONS (ECQs): In writing your responses to the Executive Core Qualifications (ECQs), your narrative must address each ECQ separately in the spaces provided. Each ECQ should contain at least two examples describing your experiences and accomplishments/results. Responses to ECQs must not exceed 10 pages. It is recommended that applicants draft their ECQs in a Word document first, then cut and paste into the spaces provided following each ECQ to ensure length requirements. For additional guidance, applicants may visit the Office of Personnel Management's Guide to Senior Executive Qualifications . Applicants are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide.

1. Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2. Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3. Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4. Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.

5. Building Coalitions: This core qualification involves the ability to build coalitions internally and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

MANDATORY TECHNICAL QUALIFICATIONS (MTQs): In writing your narrative responses to the MTQs, please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled, etc. APPLICANTS SHOULD LIMIT THEIR RESPONSES TO ONE (1) SINGLE SPACED PAGE PER EACH MTQ WITH THE FONT SIZE NO SMALLER THAN POINT 12. It is recommended that applicants draft their MTQs in a Word document first, then cut and paste into the spaces provided following each MTQ to ensure length requirements.

1. Demonstrates knowledge of the federal-state unemployment compensation program.

2. Demonstrates the ability to work collaboratively with partners and stakeholders in business, labor, and state governments.

3. Demonstrates the ability to apply state-of-the-art technologies to generate new ideas, solve problems of fraud, and modernize an essential program.


This position does not have an education requirement.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.