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Human Resources Manager, HR Services

Employer
Marriott International, Inc
Location
Bethesda, MD
Closing date
Jan 21, 2022

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Posting Date Jan 14, 2022Job Number 22005558Job Category Human ResourcesLocation Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United StatesBrand CorporateSchedule Full-TimeRelocation? NPosition Type ManagementLocated Remotely? NMarriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?JOB SUMMARYThe HR Manager works with the HR Services Program Support function, providing primary HR support to the HQ and Above Property associates and HR Partners within the business disciplines at headquarters. The HR Manager role serves as an integral liaison to HR COE's, Marriott Business Services, mHUB and ATLAS HQ Support teams and Alight processing teams. The HR Manager partners closely with the HR Services HQ Associate Relations team specifically in resignation and separation processes. This position will serve as a key resource in running reports, performing general data analysis, and providing a high level of customer service in a timely and professional manner in response to manager and associate inquiries and requests.ResponsibilitiesRespond timely and accurately to questions from managers and associates on company policies, procedures, and processes.Identify issues; research, analyze and provide recommendations to management for execution/implementation. Understand when to escalate issues and ensure confidentiality and compliance with human resources policies and laws.Requires knowledge of HR Management Systems (eg, Oracle HRIS) with ability to quickly become proficient in mHUB (Marriott's enhanced HRMS) and ATLAS HQ & Above Property Payroll system to assist managers in processing transactions and to partner with HR Partners on researching and correcting associate data changes (when required) submitted to Alight for processing.Manage centralized separation processes and all related associate and manager communications.Perform with a high degree of autonomy when managing requirements of the position which include researching, correcting and validating associate data changes and impacts (taxes, overpayments, repayments, etc.), and interacting with associates and managers at all levels in the organization to provide explanations and ensure compliance in all aspects of associate data management.Must be knowledgeable of all Information Protection polices and protection of Personally Identifiable Information (PII) and protect accordingly. Required to maintain the highest level of confidentiality of associate and other company-related data management.Partner and participate in process improvement by actively engaging with HR COE's and HR Outsource partners (Accenture and Alight) to identify concerns and notable trends and recommend possible solutions, changes, and enhancements by providing expertise and assisting in the implementation.Work collaboratively with HR Services team to ensure consistency of deliverables where applicable and have a keen eye and focus to enhance services through technology whenever possible.Assist, train and participate in onboarding process of co-workers and team members on processes and procedures as needed.Additional duties as may be assignedCandidate ProfileRequired:3+ years of Human Resources experience AND Bachelor's degreeStrong organization skill, ability to handle a multitude of assignments with minimal supervisionDemonstrated ability to work under pressure while delivering high quality service in a timely and professional manner.Ability to critique own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.Excellent verbal and written communications skills. Comfortable with interfacing and communicating across all levels of the workforce, entry level to senior management.Ability to develop and maintain positive working relationships internally and externally.Proficiency using standard software applications and advanced knowledge in Microsoft tools, including Excel, PowerPoint, and Teams, as well as working knowledge of our HRIS system (eg, Oracle)Excellent time management, analytical and data accuracy skills.Preferred:Specific Marriott COE, business, discipline, or field operations beneficialThis position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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