Systems Administrator - Apple Devices / JAMF - Active Top Secret required
- Employer
- General Dynamics Information Technology
- Location
- Washington, DC
- Closing date
- Jan 21, 2022
View more
- Industry
- Maintenance and Repair
- Function
- Administrative, Systems Administrator, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Travel Required: 10-25%Public Trust: NoneRequisition Type: RegularDuties and ResponsibilitiesConfigure and maintain the client's Apple Device Management (ADM) solution. The current solution is JAMF supporting 250-500 end points, to configure iOS, iPadOS and macOS devices.Maintain a 99.99% uptime for the ADM platform.Provide patch management for apps and JAMF host servers (Windows 16)Create and administer Apple operating system installation and application packages using JAMFProvide COTS support and configuration knowledge in an enterprise environment of other Macintosh related applications such as Microsoft Office and Adobe products. This includes methods of packaging volume-licensed applications for deployment and repackaging non-PKG installers.Create and update scripts (PowerShell and Bash)Resolve MySQL database server issuesConfigure, test, and implement DISA STIG requirements in accordance with DoD and Federal Government IT security policies.Manage ticket escalations from Tier 1 engineering teamRoutine review of incidents, identifying problems and addressing them to resolutionImplementation, administration and troubleshoot Windows and Mac operating systemsProvide user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issuesMaintain standards, standard operating procedures (SOPs) and documentation on an ongoing basisAssist with planning, prioritization and execution of approved operational initiativesAssist with planning, prioritization, execution and documentation of client - approved change requestsMaintain a firm understanding of the Client's IT infrastructureDuties as assignedRequired SkillsJAMF administration and supportMixed environment Mac OS X and Windows operating systems support and deploymentActive Directory, DHCP, DNS, Group policyFirm understanding of TCP/IP network protocols and core network devices and componentsPassion for technology, teamwork, overcoming challenges and providing exceptional customer serviceStrong prioritization, problem solving, diagnosis and troubleshooting skillsExceptional verbal and written communication skills with confidence in front of ClientsSelf-starter, organized and detail orientedFunctional Role: Systems Administrator - Apple Device ManagementGDIT Job Code: WIW07 Systems AdministratorResponsibilities: Configure and maintain Apple Device Management Systems in a multi-site environment. DoD 8140 compliance required.Required experience ( per the RFP) : 3-8 yrsRequired certification: DoD 8140 compliance required.DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 5+ years of experienceActive Top Secret required#GDITpriorityCOVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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