Description If you love building solid customer relationships and want to work in the growing Energy/Natural Resources industry, you might be the Call Center Customer Service Representative Robert Half is looking for. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Middle River, Maryland! Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.Key responsibilities- You will likely support business development and client referral goals by actively cross-selling and referring customers- Handle incoming telephone calls- Retrieve and oversee the sending of written business communications- Deliver outstanding, friendly customer service in a timely fashion Requirements - Proficient with computers and technology platforms - Knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Background working with Spanish Language- Customer service experience- Communication experience highly preferred- Earlier work involving Spanish Translation- Solid understanding of Call Center Customer Service- Experience with Inbound Call Center- Fast Paced Call Center experience- Strong familiarity with call centers- Practical knowledge of Microsoft Office 365- Adeptness in Previous Call Center- Demonstrated knowledge of Prior Call Center- General familiarity with Microsoft Office- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers- Upbeat, positive attitude and an approach to work rooted in professionalism- Excellent customer service and office administrative skills- Demonstrated experience performing extensive research to resolve complex customer inquiries- 1+ years of past relevant experience- Strong communication and social skillsIf you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for US job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .