DescriptionThe Principal Reliability Engineer will lead the technical team efforts and mentor and lead other Reliability Engineers (RE), Product Managers, Software Engineers, and Architects to produce mission-critical infrastructure, tools, performance improvements, actionable and meaningful performance measurements, and communication to stakeholders. The Principal RE is expected to work with management, peers, and customers to architect, design, build and implement the technical vision, improve monitoring tools, error detection, defect elimination, improving Mean Time to Detection/Resolution, and overall service availability and customer satisfaction. The RE role at Dick's Sporting Goods (DSG) provides an opportunity to blend system architecture, design and software engineering skills with a passion for troubleshooting and defect elimination to address an ever-changing applications and environments with scalability and reliability challenges.This is a full time remote opportunity. We are hiring immediately!ResponsibilitiesAdvance the state-of-the-art of Reliability Engineering at Dick's Sporting Goods.Improving and developing the reliability engineering platform, building out custom tools, infrastructure, and services. Automation of manual tasks to reduce toil.Perform engineering and technical tasks as assigned by applying general engineering principles.Perform independent research in support of technical tasks.Contribute positively to open-source projects developed by DSG and join existing communities. Navigate this broader ecosystem and structure projects with upstream/ downstream opportunities in mind.Design monitoring and observability solutions and set reference architectures for ongoing use.Bring experience, pragmatism, empathy, and composure to interactions with teams outside of the RE organization.Work frequently with Product teams on shared goals and cross-team projects.Balance planned and reactive work using basic project planning techniques and technical roadmaps.Negotiate SLIs, SLOs, and SLAs with product owners.Supervise service reliability, metrics, sustainability, technical debt, and operational toil for live services running at scale.Work across multiple project teams simultaneously to support rapid development efforts.Identify and integrate with third-party solutions where it makes the most sense.Use data to understand the availability, reliability, and sustainability of our software.QualificationsBachelor's Degree in Computer Science, Software Engineering, Information Systems7-10 years of relevant experienceValuable Technologies Like: Cloud computing, Web Services, Kubernetes, (Repository Management git/svn/), Ansible, Terraform, Virtualization, Docker Containers, Kafka, RabbitMQ, Redis, Netbox, Akamai/ApigeeValuable Methodologies Like: Agile, SCRUM, Reliability Engineering, 12 factor apps, microservice architecture, public cloud architectureValuable Languages Like: React, Node, Kotlin, C#, Java, JavaScript, Linux shell, Powershell, SQL, HTML, CSSValuable Databases/OS Systems Like: Non-relational databases (NoSQL, Elasticsearch, CosmosDB), MySQL, Postgres, SQLServer, Oracle, DB2, Windows, LinuxValuable Observability Tools Like: Grafana, Prometheus, Victoria Metrics, Elasticsearch, Azure Monitor, APM Tools (NewRelic, DataDog, AppDynamics, etc)Service Management Tools Like: Jira, Pivotal Tracker, xMattersIntellectual curiosity, problem solving, and openness is key to its success. Mindset for solving production systems issues and understanding root cause while providing "Detective work" and automating away toil - doesn't like boring repetitive tasks. Enjoys digging into new problems.Capable of digging into common system performance issues, such as "this is slow", and developing metrics and driving measurable improvements.Can work on different tasks in different systems week to weekKnows when to ask for help and when to dig more on their ownUnderstanding of and comfort with the GNU/Linux operating system.Proficiency in high-level languages such as Ruby, Python, and Bash.Exposure to system-level languages such as Go, C/C++.Familiarity with configuration management software such as Puppet, Chef, Ansible, or Salt.Source control, branching, & merging: git/svn/etc (Repository Management)Networking basics: TCP vs UDP, basic troubleshooting, HTTP - load balancing, firewall, private networks, multi-tier design, scale-out, persistent dataDatabases - at a minimum understands the basics - select/insertFamiliarity with standard infrastructure concepts like load balancers, firewalls, object storage and where/when they might be used.Service Management - Incident Response, Change, and Problem Management.Experience with Kubernetes and Docker.Cloud computing concepts (not necessarily provider specific) - VMs vs Docker Containers, block storage vs object storage, infra automation vs install automation.Experience operating a platform, software as a service, or shipping software.First-hand experience with Prometheus and Istio.Experience as an open-source contributor.