Deputy Manager, Medicaid Service Delivery

Elkridge, MD
Jan 19, 2022
Jan 21, 2022
Full Time
We are CONDUENT! Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments DEPUTY MANAGER, MEDICAID SERVICE DELIVERY Elkridge, MD Position Overview: The Deputy Manager is supporting MD Medicaid and manages customer relations, contract compliance and management, human relations, and communication. The account supports 100 plus employees and requires management experience in healthcare, and a strong understanding of State and Government policies/regulations and Medicaid. Requirements: * Bachelor's required; advanced degree prefd * Min 5 years of senior level operations/technical management experience * Service Delivery exp in claims processing REQUIRED * Min 3 years of management exp in Healthcare RCM a def + * Strong analytical skills * Data mining experience * P&L management experience preferred * Proficiency with MS Office If the timing is right, and you HAVE the listed skills please apply DIRECTLY TO and use Keyword: 39782 Job Requirements: Responsibilities: * Assure compliance with policy and regulations * Maintain positive customer relationships * Participate in goals at account level * Identify potential risks and issues * Understand Medicaid data and assist with reporting * Problem solving of new projects * Direct activities of delegated business operations * Provide data and feedback * Develop staff * Identify opportunities for growth Lead and shared services leads Developing the financial shared services staff Validate adherence to policies within shared services Integrate finance processes of new acquisitions into shared services Manage shared services and/or operational support activities Maintain internal controls for shared service center functions Oversee migration efforts to the shared services organization Establish and deliver best in class financial shared services Deliver best in class financial shared services Provide leadership and development of the shared service team Implement best practices related to financial shared services and change management Implement changes to establish shared service best practices Participate in the development of accounting policies related to shared services Administrating various shared services programs within the Finance department Planning, project execution and implementation of shared services across the government Create and implement shared services model for workforce management and quality Maintaining all compliance requirements of HR shared service processes Improve the operational excellence of the shared service functional areas Identify and manage financial shared services portfolio to deliver on needs of business