Chief Digital Officer, CM-0301-1

Washington, D.C
Jan 19, 2022
Jan 25, 2022
Executive, Chief
Full Time

  • Serves as an advisor to senior leadership on the potential benefits and uses of digital communications to support the agency's strategic communications objectives, and the effectiveness of digital communication programs.
  • Develops and implements the digital content strategy to advance the agency's broader communications goals.
  • Oversees workflow of a digital team, including content developers, user experience professionals, visual designers, technical staff and contractors, ensuring clarity, quality, and consistency of web pages and social media channels.
  • Collaborates with design partners to develop new web pages and content, including layout and wire framing, and delivers enhanced, optimized templates.
  • Defines requirements for existing and new applications and/or websites. Collaborates and confers with program areas to identify, develop, analyze and evaluate new content/formats for digital channels.
  • Establishes and enforces design standards for web content and public-facing applications, ensuring the agency's brand and voice are consistent across all web properties and comply with all applicable Federal standards, policies, and conventions.
  • Collaborates with senior information technology staff to systemically review web platforms, systems as services, and other technology to improve functionality of the agency's websites.


Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Financial Disclosure may be required.


Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG-13 grade level or above in the Federal service. Specialized experience is defined as experience developing and managing an enterprise-wide digital technology program that includes managing web development and design, editorial, information architecture, data transparency, social media and digital technologies; and leading a team of technical and content experts, ensuring best practices for content accessibility and usability for an organization.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined "well qualified" for this position. For more information, click here .


There is no substitution of education for the experience for this position.

Additional information

COVID-19: Individuals who start their Federal government service after November 22, 2021, must be fully vaccinated against COVID-19 prior to their start date, except in limited circumstances where the law requires an exception. See "Next Steps" section.

To read about your rights and responsibilities as an applicant for Federal employment, click here .

If selected, you may be required to serve a probationary or trial period as applicable to appointment type.