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Lead Employee Assistance Program Specialist

Employer
USAJobs
Location
Washington, D.C
Closing date
Jan 27, 2022
Duties

The purpose of this position is to establish and execute employee assistance policies and services in collaboration with the Employee Wellness and Resiliency Division Director, as the USCP develops an internal employee assistance program within the Wellness and Resiliency Division. The Lead Employee Assistance Program (EAP) Specialist plans, organizes, and coordinates activities and events for the Employee Assistance Program, oversees the unit's resources and leads assignments for subordinate staff. Additionally, the Lead EAP specialist will provide a portion of direct clinical, consultative, training, and critical incident stress response services to USCP personnel.

Responsible for quality assurance within the ΕΑΡ Unit and provides service updates for review by the Division Director. Ensures that ΕΑΡ Specialists complete their assigned work in accordance with best practices and within required timeframes. Provides clinical and technical supervision, guidance and advice to specialists. Oversees the work of unit specialists and administrative staff and provides feedback to the Director on performance goals and objectives. Recommends training and professional development opportunities for specialists. Reviews leave requests and works with the Director to coordinate schedules.

Serves as an initial point of contact for employees who refer themselves, or are referred, for counseling or evaluation. Familiar with core employee assistance functions including assessment, short-term counseling, referral, and follow-up, as well as supervisory consultation, training development and facilitation on topics related to employee well-being and productivity, and critical incident stress response modalities. EAP Counseling shall cover the full range of psychological, substance abuse, physical, and family complications and is available to sworn and civilian employees as well as their immediate household family members. Services shall also include conflict resolution sessions upon request.

Conducts on-going assessments of outside treatment and rehabilitation programs available to employees requiring specialized care beyond EAP, including those sponsored by Federal, State, and local agencies. Determines the appropriateness of such providers, programs, or facilities, and when necessary and in coordination with EAP specialists and other relevant parties, refers employees to treatment or rehabilitative programs or facility.

Maintains a close liaison with treatment professionals to coordinate the highest level of support and resources for employees. Participates in all phases of support including collaborating with benefits specialists, state and local welfare agencies, admission to hospitals and clinics, and home visits where conditions permit. Conducts follow-ups to ensure that employees receive continued assistance until the problem is rectified and work performance is restored. Maintains close liaison with the treatment team to ensure that regressions are not occurring.

Develops and conducts training primarily designed to acquaint all employees with ways to identify and productively manage emotional, behavioral, substance abuse problems and suicidal ideation, which may interfere with job performance. Involved in groups and organizations oriented toward the prevention and identification of various types of abuse, and other emotional and behavioral problems. Maintains liaisons with educational and treatment organizations within the law enforcement community.

Requirements

Conditions of Employment


You must be a U.S. Citizen.
Successful completion of a Background Investigation is required.
Must complete a one year probationary period.
Must have Direct Deposit.
Must be able to obtain/maintain a Top Secret Clearance.

Qualifications

In order to qualify, you must meet the education and/or experience requirements described below.

Basic Education and Licensure Requirements: Masters or Doctoral degree in a behavioral health-related field, including clinical psychology, social work, professional counseling, or marriage and family therapy. Independent clinical licensure in one of the above disciplines (Ph.D./PsyD; LCSW/LCSW-C; LPC/LCPC; LMFT) required. Licensure must be active and unrestricted and may be held in any of the 50 U.S. states, the District of Columbia, or U.S. territories. Additionally, Certified Employee Assistance Professional (CEAP) credential or eligibility therefore is preferred.

AND

Qualifying experience for this position includes four or more years of specialized experience providing EAP-related services at the CP-10/GS-12 (public or private sector equivalent) which is directly related to nature of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Clinical team lead and/or managerial experience, and experience providing related services to the law enforcement community preferred.

Specialized experience is defined as providing comprehensive mental health assessments, referral, counseling and follow-up services to employees on a range of sensitive and complicated personal matters; conducting employee assistance assessments in person, telephonically, and virtually; developing and conducting trainings, workshops and briefings to educate management, supervisors and employees; coordinating and providing critical incident stress response services to individuals and/or work units impacted by work-related disruptive events.

All eligibility requirements must be met by the closing date of the vacancy announcement.

(Information on Qualification & Education are located at the following link: https://www.opm.gov/policy-dataoversight/classification-qualifications)

Education

Masters or Doctoral degree in a behavioral health-related field, including clinical psychology, social work, professional counseling, or marriage and family therapy. Independent clinical licensure in one of the above disciplines (Ph.D./PsyD; LCSW/LCSW-C; LPC/LCPC; LMFT) required. Licensure must be active and unrestricted and may be held in any of the 50 U.S. states, the District of Columbia, or U.S. territories.

*Additionally, Certified Employee Assistance Professional (CEAP) credential or eligibility therefore is preferred.*

Additional information

Additional Conditions of Employment with USCP:
Note: As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP.
Criminal History Check -- Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment.
Credit Check -- Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification.
Selective Service Registration -- Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/Registration/check-a-Registration/Verification-Form
Fingerprint Check -- Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of the criminal history record.
Background Investigation -- Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.

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