Computer Scientist / Systems Specialist

Employer
USAJobs
Location
Washington, D.C
Posted
Jan 19, 2022
Closes
Jan 27, 2022
Hours
Full Time
Duties

Specific duties include (under the guidance of the Systems Manager and Director of ITO and in collaboration with the other members of the Systems Team):
  • Assisting with the administration of cloud technologies, specifically VMWare Workspace One, Microsoft 365, and Azure;
  • Becoming a subject matter expert and working with Systems Team members to innovate and implement solutions with the purpose of increasing user productivity, efficiency, and solving user problems;
  • Analyzing and troubleshooting systems problems and coordinating the technical resolution of such problems with other members of the ITO or vendors as necessary;
  • Working on both PCs and Macs;
  • Acting as a liaison to the ITO Service Team who provide day-to-day direct user support and may need assistance resolving complex problems;
  • Meeting with other members of the Systems Team on a regular basis to discuss status, options, and proactive solutions to problems;
  • Providing classroom and online training on system updates affecting Center staff;
  • Researching and recommending system hardware/software to meet Center needs and initiating, coordinating, acquiring, configuring, installing, and maintaining those systems;
  • Assisting in system patching and regression testing;
  • Developing and documenting procedures for the introduction of new systems and applications and coordinating the execution of those procedures;
  • Completing repetitive set up and installation task with accuracy and identifying ways to add efficiency to these processes;
  • Assisting with the inventory control of hardware/software;
  • Adhering and complying to the security and resource protection guidelines of the Center;
  • Occasional travel; and
  • Performs other duties, either as assigned or on the incumbent's initiative.


Requirements

Conditions of Employment


KEY REQUIREMENTS:
  • You must be a United States Citizen, subject to the exceptions enumerated at https://www.uscourts.gov/careers/search-judiciary-jobs/citizenship-requirements-employment-judiciary .
  • Selectee must favorably complete a background investigation.
  • Relatives of Center staff members may not be employed at the Center in any capacity.
  • All requirements must be met for full consideration.


Qualifications

MANDATORY QUALIFICATIONS:
  • Possess an undergraduate degree in a technology related field, and one year of related work experience;
  • Have demonstrated experienced with cloud technologies such as Microsoft 365, Azure and/or Workspace One;
  • Understand cybersecurity concepts and their importance;
  • Be able to write clearly when conveying complex technical concepts;
  • Be professional and maintain decorum in high stress and time sensitive situations;
  • Display excellent collegial and customer service skills;
  • Use organizational and time management skills when carrying out responsibilities;
  • Demonstrate the ability to work collaboratively and cross-functionally;
  • Possess a drive to keep pace with industry changes and innovations;
  • Know how to quickly troubleshoot and solve problems; and
  • Communicate effectively and professionally as a member of a highly productive Systems Team working on multiple, simultaneous initiatives.

DESIRABLE QUALIFICATIONS:
  • Cloud Technologies: Microsoft 365, Azure and Workspace One
  • Desktop Productivity Applications: Adobe Acrobat, Adobe Creative Cloud, etc.
  • Citrix Desktop Technologies
  • Drupal
  • Databases Technologies: MySQL, SQL, Azure Database solutions
  • NetApp
  • Documentation: Experience in providing system diagrams
  • Systems security: Experience in identifying and recommending proactive solutions and system security measures.
  • Unix: Specific experience administrating UNIX (any flavor; ITO uses Red Hat and Ubuntu).
  • An understanding of the federal courts.


Education

Undergraduate degree in a technology related field.

Additional information

This is a term, one-year position with the possibility of extension at the Center's discretion. The starting salary is set at $75,582. This position falls in the Center's pay band IV which has a salary range up to $137,096. For a successful candidate not currently a member of the Center staff, a higher starting salary, not to exceed $79,361, may be considered if the candidate furnishes proof that his/her current salary falls above the pay band IV minimum salary of $75,582, in which case the Center would match that salary up to the starting salary limit of $79,361. This is the maximum starting salary, and it is non-negotiable. If the successful internal candidate's salary falls above the range minimum that salary will be matched up to his/her current salary.

Federal government benefits are applicable. An array of supplemental benefits is also offered including a transportation subsidy and a flexible benefit program allowing for pre-tax deductions for health insurance, health care, dependent care, and commuter expenses. The FJC is located in the Thurgood Marshall Building, conveniently situated to public transportation directly beside Union Station. The Marshall Building houses a child development center and a health fitness facility for its tenants.

This position does not carry the tenure rights of positions in the competitive civil service.

The Federal Judicial Center is an Equal Opportunity Employer and is committed to achieving a diverse workforce and an inclusive work culture. It strives to maintain a professional and collegial workplace in which everyone is valued and treated fairly and respectfully.

This vacancy announcement was produced at U.S. taxpayer expense.