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Manager, Events & Education

Employer
National Association of Professional Employer Organizations - NAPEO
Location
Alexandria, VA
Closing date
Jan 20, 2022
Position Description: - - - The Manager, Events & Education will support NAPEO 's strategic plan by facilitating the delivery of education & networking events for the PEO industry. - The position will be the lead, to include program development, logistics, and all facets of the program for NAPEO 's specialty seminars and other events as assigned. This position will also support the Vice President, Events & Member Services in developing and managing the programming of the association 's larger conferences. Position Responsibilities: Site Selection & Contract Negotiation Oversee site selection process for specialty seminars and assigned meetings and any other pop-up meetings, special events, or seminars that may arise. Negotiate these hotel contracts and review with Vice President, Events & Member Services and General Counsel. Recommend hotel contracts for signature by President/CEO signature and brief President/CEO on key details and financial liabilities associated with all contracts. Maintain knowledge of current hotel contract and negotiation trends. Maintain network of national hotel and regional sales contacts. Maintain awareness of all NAPEO and related industry events to minimize scheduling conflicts and avoid overlapping educational agendas/programming content. Logistics Prepare meeting resumes for specialty seminars and assigned meetings, special events, or seminars including, but not limited to food and beverage selection, guarantees, audiovisual requirements, and room set-ups. Employ most effective methodology for containing costs and managing budgets while delivering quality member/guest experiences. Input all assigned events and webinars into association database and run reports as necessary for these meetings from the database. Also maintain a working knowledge of all meeting functions in association database. Maintain and update the assigned event pages of the NAPEO website, and assist with other conference pages, as needed. Ensure internal NAPEO shared calendar reflects all confirmed events. Provide onsite support at NAPEO events, as needed, to include staffing registration desk. Answer registration and membership inquiries via phone and email, as necessary. Meet needs of participants with the highest level of customer service. Meet and establish business relations with as many members/participants as possible. Marketing/Promotions Plan and implement marketing and promotion for all specialty seminars and assigned events that are geared to target audiences and maximize content, form, and function. Execute most efficient, cost-effective, and high impact meeting promotions using NAPEO publications, website, direct mail, and email capabilities. Track demographics of assigned events to ensure content and marketing efforts align with attendee profiles. Program Development Work with programming committees to build assigned events agendas. Invite all speakers to include PEO industry, legislative, and outside to speak at specialty seminars and assigned events. Send speaker confirmations, reminders, and RSVPs for travel and audiovisual needs, as needed for events. As appropriate, make travel arrangements for speakers within budget allowances. Coordinate and manage pre-event planning calls for speakers and moderators to ensure presenters are prepared and presentation materials are complete in advance of programs. Perform post-event follow-up with speakers, including thank you notes, evaluation summaries, expense reimbursements, and speaker gifts, as necessary. With assistance of Coordinator, Events & Education, compile and format materials for assigned events. Work with speakers and fellow staff to ensure presentations are collected, screened and formatted on deadline. Coordinate production and shipment of seminar materials and registration supplies for events. Finance Oversee development and tracking of budgets related to specialty seminars and assigned events. Process and code all event-related expenses within 30 days of completion. Track and report attendance and hotel room pick-up numbers at least weekly, and adjust marketing and communications to support achievement of goals. Association Teamwork Maintain full knowledge of NAPEO 's strategic plan, as well as current Association programs, services, publications, and membership benefits. Educate members of NAPEO staff on events promotions and services. Identify and maintain favorable working relationships with Executive Committee, Board of Directors, Leadership Council chairs, committee chairs, staff and service providers. Provide staff support at NAPEO events and with NAPEO activities, as appropriate, and as requested by the senior management team. Be aware of, understand and follow the Association 's policies and procedures. The above responsibilities are not intended to be an all-inclusive list of duties of the position described. They are intended only to describe the general nature of the job, and are a reasonable representation of its activities. PandoLogic. Keywords: Event Manager, Location: Alexandria, VA - 22314

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