[Customer Service / Remote] - Anywhere in US / Competitive Salary / Full Medical, Vision and Dental insurance coverage / PTO - As a Customer Support Rep you'll: Support customer happiness and retention working cross-functionally with customer success, engineering, product, and sales; Respond to support tickets and identify their issues; Relay advanced customer problems to customer success and engineering with detailed notes to help them address the problem; Make video recordings of solutions for customers to have them watch; Jump on the phone with customers to debug issues Hiring Fast >>