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Implementation Consultant

Employer
Change Healthcare
Location
Washington, DC
Closing date
Jan 20, 2022

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TitleImplementation ConsultantOverview of PositionThe Implementation Consultant is responsible for analysis, design, build, test, education, and optimization of clinical workflows to meet customer objectives using the Change Healthcare Workflow Intelligence solution.What will be my duties and responsibilities in this job?Responsible for setup and installation of technical systems, applications, or process designs for client's purchased or outsourced technology and business process solutions.Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.Provides feedback based on client experiences to product and professional services teams for product and process improvements.May work directly with clients on-site or provide installation support remotely.What are the requirements needed for this position?2+ years of experience with imaging - either IT or clinicalTraining experience specifically within softwareExperience running MS SQL queriesExcellent analytical and problem-solving skillsStrong understanding of Clinical Environment and Health Care OperationsWhat other skills/experience would be helpful to have?Ability to communicate complex ideas in an understandable mannerStrong Presentation and Training abilities to a wide variety of audiencesDemonstrates the confidence in the ability to articulate recommendations to the customerIndependent, Self-starterTeam PlayerStrong Customer Service skillsWhat are the working conditions and physical requirements of this job?General office demandsHow much should I expect to travel?Average of 25%, with some months heavier.#li-remoteJoin our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!COVID MandateAs a federal contractor, Change Healthcare is adhering to the Executive Order which mandates vaccination. As such, we are requiring all US new hires and employees to show proof of being fully vaccinated for COVID-19 or receive an approved accommodation by their date of hire, as a condition of employment.As we continue to navigate the ever-changing COVID-19 pandemic, we remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. Proof of vaccination or accommodations requests will be collected once an offer is accepted with Change Healthcare. All accommodation requests will be carefully considered but are not guaranteed to be approved.Equal Opportunity/Affirmative Action StatementChange Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@ with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

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