Senior Catering Manager - Hilton

Baltimore, MD
Jan 18, 2022
Jan 20, 2022
Full Time
What will I be doing?As Senior Catering Manager at The Hilton Baltimore you would be responsible for soliciting new customers and developing relationships with guests wishing to purchase food and beverage and utilize event facilities. The ideal candidate will have great communication skills, be highly organized with forecasting experience and looking to grow their career with our polished Team.We are located adjacent to Oriole Park at Camden Yards, five blocks from Baltimore's Inner Harbor area and surrounded by downtown dining. Our GBAC STARA$ cents A cents € zA' cents accredited hotel is connected to Baltimore Convention Center via skywalk, and we're a half-mile from Camden MARC Station . Come join us!In the hotel's continuing effort to deliver outstanding guest service and financial profitability, you would be responsible for performing the following tasks to the highest standards:Represent the hotel through preparing proposals and other external sales presentations to groups and prospective customers to solicit, explain, negotiate, and close group and local catering business.Meet with and entertain customers, conduct property tours, participate in tradeshows, industry and community events to promote facilities and services and close deals. Utilize discretion and authority to negotiate contracts with customers and establish agreements with vendors.Manage all aspects of the customer relationship including drafting proposals and contracts, responding to customer inquiries, as well as organizing all other arrangements as they relate to social and corporate events. For example; set-up and execution of social and corporate meetings, meals and special events.Direct and supervise meeting and/or catering logistics to catering and event services managers and other affected departments and team members responsible for event execution.Provide guidance to Catering Managers to help ensure events are executed as planned.Creatively design menus and events to maximize revenue and event experience.Prepare and present catering forecasts and reports as required by Director of Catering.Coordinate with Dir. of Catering in formal planning for and execution of significant events at the hotel.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!