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This job has expired

UX Lead/Manager

Employer
Publicis Groupe
Location
Arlington, VA
Closing date
Jan 19, 2022
Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description The Project Manager will work with consultants and clients to implement solutions around Salesforce. This job function is responsible for overseeing the production of deliverables, managing and running complex enterprise projects, ensuring timely closeout of requirements and projects, providing timely status updates to the clients, and working closely with various technical and non-technical team members. Your Impact: Creates and executes project work plans and revises as appropriate to meet changing needs and requirements Identifies resources needed and assigns individual responsibilities Manages day-to-day operational aspects of a project and scope Reviews deliverables prepared by team before passing to client Effectively applies our methodology and enforces project standards Prepares for engagement reviews and quality assurance procedures Identifies and manages project risk Ensures project documents are complete, current, and stored appropriately Reviews the status reports of team members and addresses issues as appropriate Qualifications Desired skills and experience: 3+ years of external consulting experience 5+ years proficiency in project management or business analysis of software deployment 2+ years hands-on experience with one or more CRM applications (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, SAP, Netsuite, Salesforce.com, etc) Ability to lead both small and enterprise engagements, facilitate meetings, leading customer support projects, mentoring teams of junior team members and effectively managing client escalations Ability to pivot and adapt in a fast paced environment Interest in and ability to effectively manage a portfolio of 6-8 projects and provide project governance over 4-6 additional projects Detailed oriented and have a flexible mind-set Ability to work creatively and analytically in a problem-solving environment Ability to challenge, innovate, lead and drive projects to close Strong communication (written and oral), interpersonal and relationship-building skills Salesforce Certifications preferred Additional Information Benefits of Working Here: Flexible vacation policy; time is not limited, allocated, or accrued 16 paid holidays throughout the year Generous parental leave and new parent transition program Tuition reimbursement Corporate gift matching program Training on Salesforce platform As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at @publicissapient.com or you may call us at +1-617- - .

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