Location: US-All OfficesJob ID: 2021-2017# of Openings: 1Category: TechnologyAbout The Role:** ARC requires all employees to be vaccinated against COVID-19. We will consider medical and religious accommodations as required by law **ARC is searching for a Site Reliability Engineer to join our team! As a Site Reliability Engineer, you will provide product teams' operational and release management support for the full product stack. You will be responsible for release and operational management for the product lifecycle and service management with direction from the Product Owner, the Solution Owner and technical guidance from Solution Architects and Developers.Come innovate with us!What You'll Get to Do:Partner with product owners and business SMEs to analyze the business needs and improve supportability, scalability and recovery for the engineered solution. Ensure that the overall technical solution is aligned with the business needs and operational teams methodologiesDrive the improvement of service availability to reduce the mean time to recovery using automation. Develop methods for autonomous recovery and self-repairing systems. Ensure the solution is consistent with ARC architecture, design and development standardsCoordinate and plan system releases and hotfixes. Develop methods that allow simplified triage following a set of checklists, run books and standard operating procedures. Make adjustments to adopt new methodologies that provide the business with increased flexibility and agilitySupport software development by providing operational improvements to non-functional requirements. Develop enhancements to improve service levels by leveraging key performance indicators consisting of monitoring, non-functional testing and availability reports. Provide a service-focused approach leveraging continuous process improvement. Participate in chaos testing to improve system resiliency. Mentor other engineers. Provide overall technical leadership to smaller working teams as neededStay current with latest development tools, technology ideas, patterns and methodologies; share knowledge by clearly articulating results and ideas to key stakeholdersYou'll Bring These Qualifications:Bachelor's Degree in Computer Science or related engineering field; or equivalent experience2+ years of experience in Site Reliability Engineering, DevOps or SysOps.2+ years of software development experience.2+ experience with cloud computing platforms (AWS, GCP, and Azure)Hands on coding experience with one or more high level languages, such as Python, Javascript, Node.Js, and Go.Hands-on experience with infrastructure as code tools and concepts: Terraform, Ansible, etc.Understanding of common system architecture like web application, microservices, serverless, and distributed applications etc.Experience engaging with engineering teams to improve services from design to deployment to operation by building in Disaster Recovery, Security, Performance, and Reliability.An ability to understand large complex systems and a passion to constantly improve environments.Experience running the production environment by monitoring availability and taking a holistic view of system health.Abiliy to develop, manage, and follow operational policies and procedures including documentation and training.Demonstrated ability to deliver results on time with high quality and attention to detail.Strong interpersonal skills. What We Can Offer You:Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry.Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways.We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters.By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels.EOE M/F/D/V Females and Minorities Encouraged to ApplyPM21