IT Specialist (Linux Engineer & Release Manager )

Employer
USAJobs
Location
Washington, D.C
Posted
Jan 17, 2022
Closes
Jan 22, 2022
Function
Engineer, IT
Hours
Full Time
Duties

The incumbent:
  • Evaluate systems and upgrades for appropriateness.
  • Oversee and implement system upgrade strategies.
  • Assist in the design, implementation, and maintenance of complex solutions.
  • Coordinate activities with other technical personnel as appropriate.
  • Develop and analyze highly complex system standards, thresholds, and recommendations to maximize system performance.
  • Maintain all server-side Security Certificates to ensure compliance with the Gallery's cyber security policy.
  • Monitor and ensure timely renewal of maintenance agreements for software, hardware and security certificates
  • Develop strategies to manage the frequency of installations of the support package releases and patch.
  • Monitor industry trends for supported infrastructure and makes recommendations for enhancements and/or technology infusion to ensure managed infrastructure stays aligned with technological advances and industry trends.
  • Implement new approved technologies
  • Research current systems technologies and serve as subject matter expert on complex systems processes and procedures.
  • Provide technical know-how to internal and external personnel on highly complex system administration and installation processes.
  • Share knowledge and provide guidance to less experienced personnel.
  • Coordinate with stakeholders to formulate complex technical solutions. Inform stakeholders of appropriate developments in technical support products.
  • Responsible for administrating, installing and maintaining the Red Hat Linux server operating system and various Linux applications and services such as Apache, Tomcat, Kerberos, LDAP, MySQL, PostgreSQL, Satellite Server, Postfix, Bash, Python, and Perl scripting.
  • Routine patching, upgrades and hardening of the Operating Systems and related software components.
  • Manage Enterprise Monitoring Systems to include but not limited to Nagios, SolarWinds and WhatupGold
  • Develop and implement disaster recovery plans.
  • Manage vendor accounts and serve as COR
  • Develop and maintain technical and procedural documentation
  • Coordinated Disaster Recovery exercises
  • Oversee activities for the security posture and implementing patches of Linux assets during weekly maintenance windows (off-hours).
  • Provide immediate response to break-fix of Linux assets base on the Gallery's Business Continuity tiered handling requirements (to include off-hours).
  • Provide remote and/or onsite support in case of after-hour emergencies or for performing infrastructure work outside non-business hours.


Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Selective Service Registration is required for males born after 12/31/1959.


VACCINE REQUIREMENT:

Consistent with Executive Order 14043 and with guidance by the Centers for Disease Control and Prevention, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the National Gallery, if after November 22. The National Gallery will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

The Linux Engineer is expected to sustain superior performance in a fast-paced environment under constant pressure to meet changing requirements and demanding deadlines, often involving several activities being pursued concurrently.

This position may, at times, be physically demanding as it may involve climbing, standing, walking, crawling, kneeling, bending, and stooping. Depending upon the size and weight of the equipment, the Linux Engineer will interpedently and safely install/remove elevated hardware in tight spaces and data center racks. Work requires movement of IT equipment such as Servers, UPS systems, and large network and storage devices.

The position requires onsite work during normal business hours and for providing after-hours to support weekly maintenance and troubleshooting.

Qualifications

SPECIALIZED EXPERIENCE: Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the next lower grade or comparable pay band in the Federal service or equivalent experience in the private sector. Examples of specialized experience are:

One year of specialized experience equivalent to the GS-13 grade level or comparable pay band in the Federal service or equivalent experience in the private sector serving as a technical advisor to various strategic IT initiatives within a cultural institution.

Your application and resume must demonstrate that you possess the following knowledge, skills and abilities (KSAs). Do not provide a separate narrative written statement. Rather, you must show in your résumé how your past work experience demonstrates that you possess the KSAs identified below. If asked to do so, cite specific examples of employment or experience contained in your resume and describe how this experience has prepared you to successfully perform the duties of this position. DO NOT write "see resume" in your application!

Those applicants who meet the minimum qualification requirements will be evaluated against these factors to determine the best-qualified candidates.
  • At least 8 years of expert-level hands-on experience with system administration and management of 100+ servers running Linux operating system supporting mission critical 24x7 production environment.
  • At least 8 years Expert-level hands-on experience with Linux Shell and Perl Scripting
  • Hands-on experience with Windows Server Operating System administration
  • At least 5 years of hands-on experience with building, security hardening, patching, backups/recovery and troubleshooting of Linux operating system in both virtual and physical server environments.
  • Experience with Commercial off the Shelf (COTS) and/or Open-Source automation tools for improving management of complex Linux-based environments
  • Working knowledge of Apache, Tomcat and Java Development Kit (JDK) in Linux-based environments. Experience with these products in Windows environment will be a plus.
  • Experience with supporting MySQL database in production environments. Experience with Microsoft SQL Administration will be a plus.
  • Experience with Linux-based environment integration with Active Directory for user access control
  • At least 3 years of Working knowledge of supporting server deployment and management in Amazon Web Services (AWS) and/or Azure cloud-based infrastructure as a service (IaaS) environments
  • Thorough understanding and workings of Server protocols including, NTP, SMTP, SFTP, and email routing.
  • Thorough understanding and workings of incident handling protocols, personally identifiable information, Server network procedures, and information handling.
  • Possesses project and process management skills, with the ability to handle multiple concurrent projects and a wide range of tasks.
  • Ability to perform well under pressure, manage multiple tasks simultaneously and within time constraints.

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


  • Education

    Education cannot be substituted for experience required for this position. Education combined with required experience is preferred. You are strongly encouraged to submit a copy of your transcripts (or a list of your courses including titles, credit hours completed and grades). Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education .

    Education: All academic degrees and coursework must be from accredited or pre-accredited institutions.

    Candidate has a bachelor's degree (master's degree preferred) in information technology, computer science, system engineering, or equivalent degree.

    Certification or Trainings: Red Hat Certified System Administrator (RHCSA) and Red Hat Certified Engineer (RHCE) in version 6 or later are preferred.

    Specialized Amazon Web Services training - Architecting on AWS, is a plus.

    Additional information

    • The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

      • More than one selection may be made from this vacancy announcement.

      • Some positions may require completion of a probationary period of up to 1 (one) year.

      AN EXTERNAL SELECTED CANDIDATE WITH A LEVEL-2 PUBLIC TRUST BACKGROUND PREFERRED.

      • All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

      EEO Policy: https://www.usajobs.gov/Help/equal-employment-opportunity/

      Reasonable Accommodation Policy: https://www.usajobs.gov/Help/reasonable-accommodation/

      Veterans Information: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/

      Selective Service Registration: http://www.sss.gov/