Senior Manager of Enterprise POS Systems

Gaithersburg, MD
Jan 14, 2022
Jan 18, 2022
Full Time
Unit Description:You are an approachable, knowledgeable, consultative and solutions-oriented business intelligence professional. We are a large matrixed organizationwhere your expertise impacts the lives of others.Sodexo is seeking a Senior Manager of Enterprise POS Systems to drive the product strategy, vision, and roadmap for our North America Enterprise Retail solutions including POS (Point of Sale), Digital Signage, Card Management Switch, and Payment Terminals.This is a Remote Role and candidates can live in any state!The successful candidate will:Implement, maintain, upgrade & troubleshoot these integrated solutions with a high degree of ownership over critical features and strategic initiatives.Build cross functional relationships to support product roadmaps and strategic partnershipsPartner with IS&T resources to establish and maintain strong incident management practices across POS enterpriseWork closely with Retail Commerce Architect to coordinate monitoring and run support tools and methodologies to trace Menu Data flowing from enterprise to multiple POS providersIn partnership with the business, manage vendor relations with various POS and other front of office systemsEnsure detailed functional and technical specifications are well documented based on communication with the business.Leverage existing skills to enforce strong release management discipline with internal resources and POS vendors to ensure high-quality releases throughout the enterpriseAnticipate and resolve risks that may impede success and work with team members to influence partners to achieve project goalsDefine and be accountable for product and team goals and metricsInterface with contracted IT consultant as needed/directedIs this opportunity right for you? We are looking for candidates who have:5+ years of experience in managing IT enterprise systems and applicationsProven record of critical thinking, execution and holding yourself and stakeholders accountable for delivering on primary objectivesExperience contributing to cross-functional projects; comfort working in a fast-paced environmentAbility to navigate between internal and external parties to be successfulAbility to influence strong discipline with software development lifecycle practices including requirements analysis, project management, release engineering, configuration management, Problem tracking and resolutionExperience with asset management solutions for POS, Kiosk, and peripheralsExperience designing and/or support ETL processesBachelor degree preferredCompensation: Base salary $115-125K plus annual AIPLearn more about Sodexo's BenefitsNot the job for you?At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path.Position Summary:Directs the activities of one or more technical groups within IS&T. Responsible for the strategic direction of the department, including change management processes. Functions include the management of enterprise system monitoring, job scheduling, testing, quality control and system administration. Develops and reports on quality processes. May be responsible for managing software licenses. Also responsible for budget administration, personnel evaluations and the hiring of qualified personnel.Qualifications & Requirements:Basic Education Requirement - Bachelor's Degree or equivalent experienceBasic Management Experience - 5 yearsBasic Functional Experience - 5 years of experience in IT operations or infrastructureSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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