Downtown Baltimore Law Firm Seeks Legal SecretaryAre you passionate about helping people?Can you imagine going to work every day knowing that youre making a positive difference? When prospective clients call us for help, theyre often going through an emotionally difficult period. Our Legal Secretary provides potential clients the ultimate telephone experience. It requires the right combination of telephone skills, empathy, and ability to investigate to the root of their legal issues.If thats you, youll play an integral role in creating memorable client experiences. This important position involves complete administrative duties related to client intake and retention.**IMPORTANT: TO APPLY**You will be evaluated and vetted based on your ability to follow instructions.Do not apply through this posting, or contact information on our website. If you do, you will not be considered and will be disqualified.TO APPLY: Call us at (410)-834-8158 and follow the instructions given.Job Requirements:Conveys confidence on the phone with professional etiquetteSets the tone and the pace of the client phone callShows empathy to clients and puts them at ease during their difficult timeTreats a call at 4:30pm on Friday with the same care and compassion as one on Monday morningDemonstrates exceptional communication skillsObtaining medical records, bills, health insurance, and liensIn charge of all ingoing and outgoing mailProficient in Microsoft Word, Outlook, and database entryEnjoys and succeeds at multitasking, including handling a multi-line phone systemTyping 55-60 words per minutePlaintiff personal injury experience is a plusWho We Are Looking For:Bright, energetic, and eager to learnGenuinely positive and optimistic person who enjoys working with capable and talented peopleEnjoys your work and wants to make a genuine difference in peoples livesTakes pride in providing exceptional customer serviceCandidates must have a proven track record of being able to multi-task, communicate effectively and meet deliverablesBenefits:Competitive Salary (depends upon experience)Annual RaiseParkingRetirementPaid LeaveTrainingAbout Us:Ledyard Law is a personal injury law firm located in downtown Baltimore. Our focus is helping our clients remedy the wrongs done to them by finding justice through civil litigation. At Ledyard Law we mainly deal with motor vehicle accidents, abuse in schools, workers compensation, contract, civil rights, employment, and other various personal injury practice areas. The legal secretary is a position designed to guide clients through what is often a difficult process and to ensure each client is treated with the utmost respect and empathy.by Jobble