Supervisory HR Specialist (Employee Relations & Benefits)

Washington, D.C
Jan 16, 2022
Jan 18, 2022
Human Resources
Full Time

As a Supervisory Human Resources Specialist (ER&B), your duties will include:
  • Providing expert oversight and guidance in the employee relations areas; specifically, appeals and grievances, performance management, awards and recognition, conduct and discipline, counseling, leave and absence, hours of work, wellness and alcohol/drug matters, working conditions, alternative discipline and other dispute resolution methods, telework/alternate work schedules, and awards, etc.
  • Developing policies, regulations, and procedures related to all forms of communication and counseling necessary to maintain effective relations between management and the workforce; including intra-management communication, communication with employees collectively and individually, personnel counseling, and performance appraisals.
  • Developing administrative instructions pertaining to all phases of grievances, appeals, and adverse personnel actions.
  • Administering and creating guidance for the OIG's Performance Evaluation Program under USAID and OPM regulations.
  • Preparing responses to inquiries from members of Congress, OPM, employees, and other interested parties concerning regulatory, administrative and policy applications to employee relations.
  • Analyzing underlying forces and practices that cause employee relations problems in order to recommend corrective measures to eliminate the source of problems.
  • Carrying out a full range of supervisory responsibilities which includes assessing employee performance; disciplinary actions, training and development of staff, and workforce management.
  • Partnering closely with the Director of Human Resources on overall Division management and leading highly-visible HR wide initiatives.
  • Serving as the benefits and retirement expert responsible for management advisory functions and operational services in the areas of employee benefits, social security, and retirement; providing authoritative direction and technical advice for the full range of federal employee benefits programs.
  • Researching and resolving complex technical retirement issues for civil and foreign service employees, as well as planning and conducting briefings on retirement and other benefit offerings.


Conditions of Employment

  • United States Citizenship is required.
  • Must be able to obtain and maintain a security clearance.
  • Time in grade must be met by the closing date of the vacancy announcement.
  • Males born after 12/31/1959 must be registered with the Selective Service.
  • You may be required to serve a one year supervisory probationary period.
  • You will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before onboarding with the agency, if after November 22.


Specialized Experience:
GS-14: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. One year of specialized experience refers to full-time work; we consider a part-time job on a prorated basis. Examples of qualifying specialized experience at the next lower level for this position includes: (a) Experience in administering AND leading (or supervising) a team responsible for performing duties related to advising and guiding management in correcting/addressing performance deficiencies, misconduct and leave abuse; (b) experience in providing advice on regulatory requirements, agency policies and practices to effect disciplinary actions, removals and suspensions and in resolving grievances, appeals and other employee relations matters/programs ;(c) experience in writing correspondence and memorandum to document employee relations matter, (d) experience in providing formal training on employee relations and benefits topics to ensure staff readiness related to employee relations/benefits matters, (e) experience leading people and achieving buy-in to advance organizational goals to drive effective results, (f) experience applying excellent interpersonal and communication skills, both verbal and written, sound judgement with strong planning and problem solving skills, and (g) experience managing multiple human capital components to accomplish organizational goals and develop sustainable employee relations and benefits programs

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, relevant to the duties of the position to be filled, including volunteer experience.

CTAP/ICTAP candidates will be referred to the selecting official if they are found well qualified. Well-qualified means an eligible employee who possesses the knowledge, skills, and abilities which clearly exceed the minimum requirements of the position. A well-qualified employee must meet the qualification and eligibility requirements of the position, including any medical qualifications, suitability, and minimum education and experience requirements, meet all selective factors (where applicable); meet quality ranking factors and are assigned to the Silver Category or higher Category; be physically qualified with reasonable accommodation to perform the essential duties of the position; meet any special qualifying U.S. OPM-approved conditions; AND be able to satisfactorily perform the duties of the position upon entry without additional training.

A well-qualified candidate will not necessarily meet the definition of highly or best qualified when evaluated against other candidates who apply for a particular position. In the absence of selective and quality ranking factors, selecting officials will document the job-related reason(s) for qualification determinations.


This position does not have a positive education requirement, therefore, transcripts are not required.

Additional information

The U.S. Agency for International Development is a part of E-Verify. E-Verify provides an automated link to Federal databases to help employers determine employment eligibility of new hires and the validity of the social security numbers. Please note that travel and relocation expenses will not be paid .Additional selections may be made from any certificate of eligibles that result from this announcement.

DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

TESTING DESIGNATED POSITIONS: These are Testing Designated Positions (TDPs) under the Agency's approved Drug-Free Work Place Program. All applicants selected for this position will be subject to random drug testing once they begin working for the Agency.

SELECTIVE SERVICE:The Defense Authorization Act of 1986 requires that all male applicants born after 12/31/59 who are required to register under the Military Selective Service Act, be registered or they are not eligible for appointment to this position. For further information concerning Selective Service requirements, please visit . EEO Policy Statement Reasonable Accommodation Telework People with Disabilities

To be eligible for a VEOA appointment, your latest discharge must be issued under honorable conditions (this means an honorable or general discharge), AND you must be either: (1) a preference eligible (defined in title 5 U.S.C. 2108(3)), OR (2) a veteran who substantially completed 3 or more years of active service. Points are not adjudicated and preference is not applied under this type of appointment.

Interagency Career Transition Program/Career Transition Program (ICTAP/CTAP): This program applies to Federal workers whose positions have been deemed 'surplus' or no longer needed, or an employee has been involuntarily separated from a Federal service position within the competitive service. For information on how to apply and what documents to submit as an ICTAP or CTAP eligible, go to: . ICTAP/CTAP candidates must be rated well-qualified for the position to receive consideration for special priority.

Interchange Agreement with Other Merit Systems: An agency may noncompetitively appoint an employee covered by an interchange agreement to a career or career-conditional appointment subject to the conditions listed below. For more information to determine if you meet this criteria, please go to:

Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 30 days. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the agency's telework policy.