Service Technician

Fairfield Residential
Glen Burnie, MD
Jan 15, 2022
Jan 17, 2022
Full Time
Maintenance Service Technician ABOUT THIS POSITION:At Fairfield Residential, our properties are known for the visible and available on-site staff that keep our residents loving where they live. Our Service Technicians assist in the maintenance and repairs necessary to meet our high standards of excellence for overall property quality and curb appeal. Like all members of our Property Management Team, our Service Technicians are focused on ensuring customer happiness by responding to maintenance repair requests in a timely manner and preparing vacant units in preparation for new resident move-ins. This role is a great opportunity for someone with prior experience in property or building maintenance. If you are skilled in general maintenance or handyman trades and are looking for a lasting career in residential property maintenance, this is a fantastic opportunity to join a growing and dynamic team at Fairfield Residential. This position reports to the on-site Property Manager and Service Manager and successful associates have the opportunity to enjoy a long career path with plenty of room for growth. THIS POSITION MAY BE RIGHT FOR YOU IF:YOU ARE DRIVEN BY CUSTOMER SATISFACTION and work diligently to maintain their happinessYOU TAKE PRIDE IN YOUR SKILLS especially in the areas of electrical, plumbing, HVAC, swimming pool maintenance, carpentry, dry wall, exterior structural and appliances.YOU'RE A DEDICATED INSPECTOR with the ability to diagnose maintenance issues.YOU ARE TECH SAVVY especially with the Microsoft Office suite and Yardi (or similar) software.YOU STAY ON TOP OF IT by noticing the details and with your superior time management and organizational skills. WHAT YOU CAN EXPECT TO DO IN THIS ROLE:PROPERTY MAINTENANCEPerform maintenance repairs throughout the property including the common area amenities, occupied units and vacant units.Assist in maintaining the exterior grounds and providing excellent curb appeal.Diagnose problems and repairs in the areas related to electrical, plumbing, HVAC, swimming pools, carpentry, dry wall, exterior structural and appliances. CUSTOMER SERVICE & COMMUNICATIONDeliver outstanding customer service to all residents.Communicate and effectively work together with your fellow team members. COMPLIANCE & SAFETYComplete regular inspections as directed by Service Manager.Ensure that policies and procedures as well as safety and compliance expectations are met.Strictly adhere to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility. WHAT YOU'LL NEED ON DAY ONE:For this role, at least three years of hands-on property building maintenance experience is desired; with Apartment Maintenance experience a big plus. A successful track record as a supervisor is preferred. This is not an entry level position.High school diploma or equivalent.HVAC-EPA (Type II) is required.Certified Pool Operator (CPO) licenses may be required based on the property's needs.A valid driver's license and reliable transportation.Availability to be on-call and responsive to after hour emergencies.

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