Senior Director of Clinical Services

Volunteers of America Chesapeake and Carolina's (V
Washington, DC
Jan 15, 2022
Jan 18, 2022
Full Time
JOB SUMMARY The Senior Director, Clinical Services is responsible for the overall operations of the Behavioral Health, , MAT, and Substance Use Disorder clinics including all clinical service delivery, in accordance with VOACCs operation manual and procedures as an MHRS, ASARS, MAT, Peer Services and Medical Respite service provider. RESPONSIBILITIES Provide strong leadership to the Behavioral Health, MAT and Substance use Disorder programs at the Hope center DC as evidenced by: Leading in the development of policies and procedures at The Hope Center and actively engaging in problem-solving the structural and programmatic challenges facing Hope Center DC. Participate actively in regular meetings with senior leadership staff (VP of DC Region, Director of Operations, Medical Director, Director of Nursing Services, Health Home Director, Director of Quality, and the Director of Billing and Utilization both individually and in team settings. Cultivate and maintain an assertive communication style that advocates for and clearly articulates the progress of the behavioral health/ /MAT/SUD domains. Provide ongoing clinical support and guidance to the Behavioral Health and SUD programs. Provide/coordinate and /or assist with in service trainings and staff meetings. Oversight and supervision of Clinical Managers; Attend CSA related meetings representing VOACC. Oversee the completion of intakes/intake packets in accordance with VOACC/DBH standards as needed Oversee/Assist in the development of agency specific policies and processes to align with evolving standards and evidence-based practices Monitor and maintain compliance with all applicable federal DC laws, rules and regulations Supervise Director level staff Assure that crisis intervention to consumers on a walk-in basis is provided. Share with the VP for DC region, the Director of Operations, the Medical Director, the Director of Health Homes, the Director of Nursing Services, the Director of Peer Services and the Director of MAT in the clinical and programmatic oversight for the Hope Center programs. Manage the on-call/after-hours emergency response rotation. Perform duties as outlined in Hope Center Programs Operation Manual Perform other duties as assigned. EFFECT ON END RESULT Improvement in the Hope Centers capacity to improve the level of consumer functioning across all relevant domains. Ensures the Hope Center has the capacity to respond to each consumers needs. Ensures that all documentation pertaining to consumer services is completed in compliance with agency policies and funding source requirements. Presents a positive image to the consumers and public. Ensures compliance with contractual obligations. PHYSICAL REQUIREMENTS The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time. Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements:REQUIREMENTSMasters Degree in Social Work (MSW), Licensed Independent Clinical Social Work license in DC (LICSW) Five (5) years experience working with adults with either serious mental illness, addiction or both and have at least three years exp providing case management and counseling, and have at least three years clinical supervisory experience. The successful candidate must be able to develop effective working relationships with the consumer population, other service providers as well as VOACC employees, be self-motivated and able to motivate others, be able to relate to individuals making significant life decisions, possess strong organizational skills, and have strong oral and written communication skills. The individual must also be computer proficient.Demonstrated ability to explain an agency's purpose, programs, and operations. Knowledge of available community resources. Self-starter/go getter who is mission driven and committed to helping people connect with our services and who possess the following qualities. Must be Dependable -- more reliable than spontaneous Must be People-oriented -- enjoys interacting with people and working on group projects Must be Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Must be Autonomous/Independent -- enjoys working with little direction Must have High stress tolerance -- thrives in a high-pressure environment Excellent Computer Skills in Microsoft Office and office products. Excellent written and verbal communication skills. Proven ability to for conflict resolutions Bilingual in any language a plus

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