Senior Program Director Peer Services

Volunteers of America Chesapeake
Washington, DC
Jan 15, 2022
Jan 19, 2022
Full Time
JOB SUMMARY The Senior Program Director, Peer Services reports to the Vice President, DC Region and provides program oversight, and direct supervision of both the Peer Operated Center (POC), also called Peer Pathways, the Medical Respite Program also known as Hope Has a Home (HHAH) and all other peer-related services. RESPONSIBILITIES Peer-Operated CenterPeer PathwaysOperational and Administrative oversight of the Peer Operated Center.Collaborate with clinical partners within the DC Hope Center Maintain effective relationships with all funding and/or regulatory bodies (DCDBH, SAMHSA) involved in supporting peer services at the Hope Center.Participate and Contribute as a member of the DC Senior Leadership team Must be highly skilled at connecting lived experience of substance use/mental health service with clinical treatment. Supervise Peers in this activity and ensuring their ability to effectively communicate their position as apart of the clinical team. Supervise Peer Support team activities to assess service activities and therapeutic options for families they serve that will contribute to their healing and support and assist the peer to communicate that information to the treatment team. Focus on partnership building within the community Ward 4 and Ward 5 neighborhoods.Oversight of all POC activities.Perform other duties as assigned by immediate supervisor or designee. Medical Respite ProgramHope Has a Home (HHAH)Operational and Administrative oversight responsibility for the operation of the Medical Respite Program.Maintain a collaborative, working relationship with our program partnersMaintain on-going regular (weekly or more) communication with lead HHAH staff and program partners- Supervise the Medical Respite Residential CoordinatorSupervise the Medical Respite Counselors and Specialist.Coordinate with the VOACC Director of Nursing (supervisor of the Medical Respite LPNs).Act as a proactive liaison with all VOACC administrative units that may provide support to HHAH.Maintain a collaborative, working relationship with our MCO partners who are responsible for authorizing beneficiaries to HHAH.EXPECTATIONSLead a team of paid and volunteer staff to offer the services and supports of the Peer Operated Center.Facilitate the collection of data and information to ensure contract compliance with reporting standards for Peer Pathways and all other contract supported peer services.Use Peer Supervision EBPs to support staff and clients.Take the lead role in maintaining all the working relationships both internal to VOACCand external to the agency that are required to support and maintain HHAH.Active member of the DC Senior Leadership team. EFFECT ON END RESULTCreate a vibrant, peer directed environment in the peer operated center that the community recommends and uses to its fullest capacity.Demonstrated participant outcomes both qualitative and quantitative.Be an instrumental participant in VOACCs goal of expanding Medical Respite services in the District of Columbia. Ensure that all activities are in alignment with VOACC policies and procedures. PHYSICAL REQUIREMENTSThe physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time. REQUIREMENTSBachelors Degree in Human Services ie social work, sociology, psychology, education. Masters level or license preferred.. Minimum five (5) years of experience providing peer support services; or related field. Lived experience as a person who was involved in the mental health or substance use systems. Proven management experience in the area of budgeting, finance and supervision of staff and program development. Obtained certified Peer Specialist Supervisor or must obtain in the first 6 months of employment. CPR/First Aid Certification, must be acquired and maintained once employed Demonstrated ability to assess and respond in crisis situations. Excellent interpersonal, written, and oral communication skills.Excellent computer skills in Microsoft Word, Excel and PowerPoint. Ability to use independent judgment and address conflict and find resolutions. Bilingual in any language a plus.

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