Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.RequirementsCandidate must possess an active TOP SECRET SCI Clearance and Full Scope PolygraphTen (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.CWIP IAT 2. CWIP YRS experience IAT 3+ Mastery of the functional requirements functions of the IAT Level I position. Applies knowledge and experience with standard IA concepts, practices, and procedures within the NE. Works under general supervision and typically reports to network manager.A Microsoft Certified Systems Administrator (MSCA) or Redhat Certified Engineer(RHCE) certified. One of the following certifications: A+, Network+, or System Security Certified Practitioner (SSCP).The Level 2 System Administrator shall possess the following capabilities: Provide support for implementation, troubleshooting and maintenance of IT systemsProvide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problemsManage the daily activities of configuration and operation of IT systemsProvide assistance to users in accessing and using IT systemsProvide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problemsProvide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.Provide support for the escalation and communication of status to agency management and internal customersOptimize system operations and resource utilization, and perform system capacity analysis and planningProvide in-depth experience in trouble-shooting IT systemsProvide detailed analysis and feedback to agency management and internal customers for escalated ticketsProvide support for the dispatch system and hardware problems and remains involved in the resolution processConfigure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performanceBenefitsSequoia Strategies & Solutions offers a competitive benefits plan for its employees that exceeds those of the large companies. We include:26 days of vacation per yearLong Term & Short Term DisabilityPPO or HMO Health BenefitsGroup Life, along with Accidental Death & Dismemberment InsuranceProfessional Development Program for certifications or tuitionSafe Harbor 401-K with Profit SharingFun company events throughout the year!by Jobble