Executive Director, Office of Human Resource Services

Washington, D.C
Jan 15, 2022
Jan 22, 2022
Executive, Director
Full Time

The Executive Director, Human Resource Services is responsible for the executive direction, planning, and oversight of human resource management activities of headquarters, regions, and centers. The Executive Director provides corporate focus and program integration to ensure a consistent approach to the implementation and delivery of human resource (HR) operations across the agency and executes the duties and responsibilities of the position through a geographically dispersed organization of approximately 250 employees and a $1M budget.

Principal Responsibilities:
  • Directs and coordinates HR operational services, ensuring that program activities are consistent with the priorities of the Department of Transportation (DOT), FAA and the Office of Human Resource Management.
  • Develops, implements and manages strategic initiatives to support a variety of HR management programs. Promotes a culture of collaboration and integration to support a unified approach to the delivery of human resource services across the agency.
  • Ensures that functions and programs are compatible with existing laws, regulations, directives, and orders and are objectively evaluated on a regular basis.
  • Provides national program oversight and administration of benefits policies, procedures and programs, including retirement, Thrift Savings Plan, health and life insurance in accordance with Office of Personnel Management (OPM) guidelines and federal law. Oversees the management of Air Traffic Control waivers of mandatory separation, ensuring the agency is timely and consistent in determinations.
  • Represents the Assistant Administrator for Human Resource Management and maintains liaison to other Federal agencies and personnel offices; acts as an agency spokesperson to external stakeholders such as the DOT, Office of Management and Budget, OPM, and Congress on matters pertaining to the delivery of HR operational services.
  • Develops the agency's strategic communication plan for all employee benefits to ensure consistency across FAA. Designs and implements benefit education strategies to increase employee awareness with the overriding objective of assisting employees in becoming more effective, cost conscious consumers of their benefits.
  • Actively supports and incorporates Equal Employment Opportunity and Diversity, Equity, Inclusion and Accessibility concepts to overall leadership responsibilities and supports the FAA's commitment to an inclusive work environment where employees are valued.


Conditions of Employment

  • Review the Additional Information Section of this vacancy announcement for important information regarding pre-employment COVID Vaccine requirement.
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Designated or Random Drug Testing required.


As a basic requirement for entry into the FAA Executive System, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below.

In addition to the minimum qualifications, the following have been determined to be selective factors for this position. This means possession of this criteria is part of the minimum qualifications and is essential to perform the duties and responsibilities of this position. Applicants who do not possess this criteria are ineligible for further consideration.
  • LEADERSHIP REQUIREMENT : Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders.
  • LEADERSHIP REQUIREMENT : Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations.
  • LEADERSHIP REQUIREMENT : Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization.
  • LEADERSHIP REQUIREMENT : Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long-range vision, developed strategies, and applied innovative ideas and techniques.
  • TECHNICAL REQUIREMENT : Experience leading a large, complex, geographically dispersed Human Resources organization through strategic human capital management theory and practices with experience leading human resource management programs to drive systemic change. This includes knowledge of recruitment, staffing and placement, classification, benefits, strategic workforce planning and automated personnel systems.
  • TECHNICAL REQUIREMENT : Experience leading and implementing strategic business processes to include the development of measurable performance goals, metrics, and benchmarks.


An education requirement has not been established for this occupational series.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

Position may be subject to a background investigation.
A one-year probationary period may be required.
Veterans preference does not apply to the FAA Executive System.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/working_here/financial_disclosure_requirements

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

If selected, you will be required to acknowledge/affirm that you are or will be fully vaccinated prior to entering on duty, and will be required to provide proof of full COVID-19 vaccination upon entering on duty. If you are not fully vaccinated, your start date may be delayed until you are fully vaccinated or request and receive a legally required exception.

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA