Emergency Communications Dispatcher (DT)

Employer
USAJobs
Location
Fort Meade, Maryland
Posted
Jan 15, 2022
Closes
Jan 21, 2022
Function
Communications
Hours
Full Time
Duties

  • Serves as an Emergency Communication Dispatcher for the Directorate of Emergency Services Police Services, Fire Services, and Emergency Medical Services Division
  • Provides around the clock emergency police, fire, guard, and medical services to the public by answering emergency 911 calls
  • Dispatches appropriate personnel and equipment.
  • Maintains an accurate status of emergency response equipment and personnel to assure prompt and accurate response.
  • Monitors and logs status and availability of police, fire and medical field units to assure an appropriate response is made using a Computer Automated Dispatching System (CADS).
  • Prioritizes all incoming emergency and non-emergency calls. Identifies the nature of emergency, level of response required, and provides this and any additional information to the responding units.


Requirements

Conditions of Employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Pursuant to EO 14043, all Federal employees, regardless of duty location or work arrangement, must be fully vaccinated for COVID-19 before entrance on duty, subject to exceptions as required by law.
  • If selected, the agency will provide information regarding what documentation is needed and how to request any legally required exceptions from this requirement.
  • Proof of vaccination will be required. To ensure compliance with this mandate, review the vaccination requirements, to include timelines for receiving required doses, at the following: https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Completion of a pre-employment Physical Examination is required. The incumbent must meet established hearing and vision tests, and be able to distinguish colors.
  • Incumbent must possess computer skills to perform duties of the position.
  • Incumbent must possess map reading skills.
  • This position requires shift work to provide coverage on evenings, weekends, holidays, or special situations. Employee shifts are rotated on a regularly scheduled basis.
  • This position requires the employee to wear a uniform while on duty.
  • This position has been designated "Mission Essential". In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
  • This position requires certification in cardiopulmonary resuscitation (CPR) training as well as first-aid.
  • Due to the nature of this position, employees are required to work both planned and unscheduled overtime.
  • This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
  • Incumbent must successfully complete Emergency Medical Dispatch, Emergency Police Dispatch, and Emergency Fire Dispatch and National Crime Information Center (NCIC) training within 9 months of hire date.
  • DoD Hazardous Materials Awareness, DoD Telecommunicator 1 and 2, Maryland State Police Criminal Justice Information System Certification, continued dispatch education hours and Intrusion Detection education through in-service training is required.
  • The duties of this position require the incumbent to possess and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
  • This position is subject to a pre-employment drug screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
  • This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
  • This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.


Qualifications

Who May Apply: US Citizens
    Separated Military Members: Resumes will be accepted from members of the Armed Forces who indicate in their applications that they are available for appointment within 120 days of the closing date of this announcement. Military members may be appointed while on terminal/transitional leave, before the effective date of their military retirement/separation. Military Retirees: Within the DoD (Department of Defense), including non-appropriated fund positions, the appointment of retired military members within 180 days immediately following the retirement date to a civilian position is subject to the provisions of 5 United States Code 3326 or 5 U.S.C. 5305.
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document .

To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job:

Specialized Experience: One year of specialized experience which includes 1) Determining the problem and the nature of 911 emergency calls; 2) provide emergency medical dispatching assistance to callers with medical emergencies; AND 3) monitor all system alarms to act in accordance with procedures. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).

You will be evaluated on the basis of your level of competency in the following areas:
  • Decision Making
  • Interpersonal Skills
  • Technical Competence


Education

Some federal jobs allow you to substitute your education for the required experience above in order to qualify.

For this job, you may qualify if your education meets the definitions below:

Education: A half year (i.e., 9 semester hours) of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Fire Science or Emergency Management.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 9. Add the two percentages.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Two year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Career Program (CP) 24 - Transportation and Distribution Management position.
  • You may claim military spouse preference.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
  • Permanent Change of Station (PCS) allowances MAY be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
  • Advanced In-Hire MAY be authorized.
  • Relocation Incentive MAY be authorized.
  • Recruitment Incentive MAY be authorized.


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