Chief Human Capital Officer

Washington, D.C
Jan 15, 2022
Jan 22, 2022
Executive, Chief
Full Time

The Chief Human Capital Officer (CHCO) for the Department of Homeland Security (DHS) serves as the senior-most human capital executive at DHS and oversees all aspects of the Department's human capital policies, programs, systems, and procedures in accordance with federal laws and regulations under the United States Code and Code of Federal Regulations, to meet the needs of the constantly evolving DHS mission.

The CHCO performs the following duties:
  • Serves as the key executive partner and principal strategic advisor to the Secretary, Deputy Secretary, Under Secretary for Management, and leadership within the Operating and Headquarters Components in directing all matters affecting the Department's human capital functions and assuring that the DHS organization is well structured to support its mission.
  • Leads long-range human capital strategic planning to anticipate the innovation of change initiatives that promote productivity, organizational efficiency, and cost-effectiveness. Oversees plans to identify specific steps to re-deploy human capital to frontline services and activities.
  • Advises the Under Secretary for Management on policy issues and considerations and all matters affecting the Department's human capital administration, talent acquisition, training and development, career development, and so forth. Makes authoritative recommendations to the Under Secretary for Management and other DHS officials in resolving key, critical, sensitive, and controversial human capital and management issues.
  • Advises the Senior Component Human Resources Directors across the Department; overseeing all human capital programs and activities and ensuring that there is an explicit and well-communicated link between human resources strategies and plans and the Department's strategic mission/program as it pertains to recruitment, training, development, and retention of a diverse and highly qualified workforce across the Department.
  • Develops comprehensive strategic plans and effective measures to recruit, hire, develop, and retain employees with competencies for mission-critical occupations that meet the Department's human capital needs. Ensures recruitment and hiring practices are apolitical and models standards that are high and focused on ethics, honor, dedication to mission, respect for the dignity of the individual, teamwork, and other core attributes of the consummate public servant, in addition to high-caliber performance.
  • Devises effective means for creating a culture that motivates employees for high performance, based on their contribution to the work of the Department, and establishes common values while ensuring fairness in the workplace. Assesses and develops effective performance management systems that implement best practices, drive a high-performing culture, are user-friendly, adequately distinguish between levels of performance, and appropriately recognize and reward individuals, in which employees believe that the Department values their performance for its contribution to fulfilling the DHS mission.
  • Establishes an overarching DHS-wide Diversity, Equity, Inclusion and Accessibility (DEIA) framework to include policies, programs, training, set objectives, timetables, and success metrics. Ensures that the Department's DEIA values are communicated and understood at all levels and fostering an inclusive work environment where employees are valued and respected for their individual and cultural differences and collaborate to accomplish DHS' goals.
  • Promotes a knowledge-sharing culture and a climate of continuous learning and improvement throughout the Department. Ensures that the Department invests strategically in training and development by including investment assumptions and cost-benefit analyses for learning opportunities.
  • Serves as the Department's authoritative expert on all dimensions of human capital management in dealing with other Federal agencies, organizations, and officials, such as the Office of Personnel Management, the Office of Management and Budget, and other Chief Human Capital Officers to actively participate in coordinating and organizing all human capital efforts across the government.
  • Appears before Congressional committees, represents the Department at other Federal agencies, public and private organizations, and the national media in support of congressionally mandated initiatives to protect America in the interest of national security.
  • Collaborates with fellow executives to better understand, analyze, and support the needs of the Department, leading to the subsequent establishment of suitable strategies. Works closely with the union organization to implement union representation management tools and programs and, hence, fair labor practices across the Department.


Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • You may be required to undergo periodic drug testing.
  • You must be able to obtain/maintain a Top Secret/SCI security clearance.
  • Selectee will be required to complete form OGE-278, Executive Personnel Financial Disclosure Form.
  • You will serve a one-year probationary period unless you previously completed the probationary period in the SES.
  • You must submit to a pre-employment drug test.
  • COVID-19 Vaccination Requirement as required by Executive Order 14043, for further details, refer to additional information below.


As a basic requirement for entry into the Senior Executive Service (SES), applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) listed above.

The ideal candidate will have experience supervising employees through subordinate supervisors and have experience hiring, developing, and evaluating employees. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent in the private sector or non-governmental organizations.

Failure to meet this basic qualification requirement and all executive and technical qualification factors automatically disqualifies an applicant. Applicants who meet all the mandatory executive and technical qualifications will be evaluated by a panel of SES members to determine the degree to which they possess each of the listed qualifications. This evaluation will determine which applicants are best qualified. Total background, including experience, education, awards, self-development, and training will be reviewed.

This information will be obtained from the application package, including the required narrative statements for the TQs and ECQs described in this vacancy. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
  • Directing the work of an organizational unit;
  • Ensuring the success of one or more specific major programs or projects;
  • Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
  • Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions.
  • If your resume does not include these basic qualifications, you will not be determined qualified for this position.

We recommend that your resume addressing the ECQs include examples that are clear, concise, and emphasize their level of responsibilities, the scope and complexity of the programs, activities, or services managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues addressed; and the results of actions taken.

The application process used to recruit for this position is the RESUME-ONLY method, therefore, evidence of each ECQ and TQ must be CLEARLY REFLECTED in your 5 page resume.
Your application package must contain a 5 page resume. Any information submitted in excess of 5 pages WILL NOT be considered.

A sample 5-page resume that incorporates ECQs and TQs can be viewed on this link (indexed at page 29 - 37)

Executive Core Qualifications (ECQs) - Mandatory

You will be evaluated on the following Executive Core Qualifications:

ECQ 1 - LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision.

ECQ 2 - LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, and Team Building.

ECQ 3 - RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high- quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, and Technical Credibility.

ECQ 4 - BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically. Leadership Competencies: Financial Management, Human Capital Management, and Technology Management.

ECQ 5 - BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies: Partnering, Political Savvy, and Influencing/Negotiating.

These competencies are the foundation for success in each of the ECQs: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Detailed information on the ECQs is available at

Technical Qualifications (TQs) - Mandatory

You will be evaluated on the following TQs:

TQ 1. Mastery of human capital management principles for a large, complex, multi-layered organization which covers the full spectrum of designing, developing, and implementing the operational programs and policy, covering recruitment, classification, labor/employee relations, performance management, EEO work-life programs, etc. with a demonstrated understanding of how federal laws and regulations under the United States Code and Code of Federal Regulations apply to each.

TQ 2. Demonstrated experience developing, implementing programs to measure and improve the effectiveness of human resource programs for a large federal organization with complex, varied mission requirements, with particular emphasis on high-performing human resources operations.

TQ 3. Demonstrated expert in leadership and developing human capital management strategies for a large organization, ensuring the strategies are appropriately aligned to the mission of the organization.

TQ 4. Experience in creating and managing the implementation and transition in developing workforce planning goals linked to the agency or organizational strategic plan.


Veteran's Preference - Veteran's Preference does NOT apply to the SES positions.


There is no recognized education to qualifying for this position; applicant's resumes and supporting documentation will be acceptable.

Additional information

Relocation expenses will not be paid.

Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Top Secret/ Sensitive Compartment Information clearance as a condition of placement in this Special Sensitive position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

As required by Executive Order 14043 , Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination before a Final Job Offer is released. The agency will provide additional information in your Tentative Job Offer regarding how you will submit this proof of vaccination or request a legally required exception from this requirement.

Due to COVID-19, the component is currently in an expanded telework posture. Therefore, if selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the component's telework policy.