Police Services Records Clerk

Alexandria, VA
$35,368.58 - $58,137.91 Annually
Jan 15, 2022
Jan 19, 2022
Full Time
Police Services Records Clerk

The City of Alexandria is located in northern Virginia, and is bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City's square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for a position as our Police Services Records Clerk.

An Overview
Under general supervision in the Information Services Section, a Police Services Clerk is responsible for records maintenance, to include record checks for law enforcement, assisting with accident reports, warrants, and stolen vehicles. Incumbents in this position require a thorough knowledge of Federal and State regulations and codes; departmental directives and procedures as well as specialized knowledge of the services provided by the department. This position requires a high degree of accuracy and attention to detail due to potential irremediable effects.

What You Should Bring
The ideal candidate should have experience in customer service, a strong degree of attention to detail. The ideal candidate should have the ability to operate under minimal supervision and possess strong written and oral communication skills. The ideal candidate should have knowledge of Federal and State regulations and codes as well as working with confidential information. The candidate should have strong organizational abilities and be able to manage multiple projects.

The Opportunity - Examples of Work
  • Reviews and classifies offense reports to meet Virginia IBR guidelines;
  • Reads, understands and interprets court orders, warrants, detainers, teletype messages from other jurisdictions, and sections of the Code of Virginia which pertain to criminal records regulations, commitment, and bonding documents;
  • Performs wanted checks through VCIN/NCIC systems and informs other pertinent jurisdictions so they may advise on a pick-up time,
  • Performs records data management tasks, such as collecting and preparing statistical data, performing legal records searches, and disseminating confidential documents in accordance with legal guidelines;
  • Reviews, processes, distributes and enters data into a local data base system, all information on accident and offense reports;
  • Process and complete record checks from law enforcement, non?criminal justice agencies and the general public.
  • Process and complete insurance verifications;
  • Assist citizens and police personnel for accident reports, record checks, insurance verifications, copies of documents, etc.
  • Entry of stolen cars, stolen property, and warrants into Virginia and National Crime Information Network under strict entry criteria.
  • Performs other duties as assigned.

About the Department
The City of Alexandria Police Department is a nationally recognized and accredited law enforcement agency providing services to a diverse community. A group of talented professionals, the Alexandria Police Department is a dedicated team of people who, in partnership with the community, work to create and maintain a safe and secure environment for our residents, merchants, and visitors. We are a diverse organization, reflecting Alexandria's various cultures and offering many different career and promotional opportunities.

Minimum & Additional Requirements

High School Diploma or GED; at least three years of experience in office, inventory, records, or library work; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Preferred Qualifications

Four years customer service experience working in direct contact with the public, Proficiency in Microsoft Word, Ability to work without close supervision on routine assignments, ability to work under the pressure of deadlines; good management skills. Fluency in Spanish is also preferred.

Selected candidate must complete VCIN training and certification prior to completion of a one year probationary period.
The Virginia VCIN/NCIC (Virginia Criminal Information Network/National Crime Information Center) mandates that all basic terminal operators be a United States Citizen OR be a lawful resident of the United States for the past 10 consecutive years, as well as be employed by a criminal justice agency prior to applying for certification.


This position will close after seven (7) days or when 100 applications are received, whichever comes first.

Due to the confidential needs of this position it requires the successful completion of pre-employment background checks. This includes a polygraph, drug screen, and criminal background checks (Local and Federal).

The employee will be classified as an essential employee; as such, the employee is required to work various shifts, including evenings, nights, and weekends, and report to work during inclement weather.

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