Human Services Program Administrator, Economic Mobility Program Officer

Alexandria, VA
$66,773.72 - $84,477.38 Annually
Jan 15, 2022
Jan 31, 2022
Full Time
Human Services Program Administrator

Economic Mobility Program Officer

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Human Services Program Administrator position.

An Overview

This American Rescue Plan Act grant funded position leads and manages the strategic development, implementation, integration, coordination and monitoring of the Guaranteed Income Pilot and assembling and supporting the advisory committee tasked with developing and executing advocacy strategies and wealth-building and prosperity initiatives aimed at ensuring economic opportunity for low-income Alexandrians. In terfaces with program participants and a wide range of fields experts, including researchers, organizations with similar goals, and financial institutions to achieve the goals of increasing economic stability for the selected households. Responsibilities include but are not limited to executing operational priorities, communicating on programmatic progress, collaborating with partners, facilitating data collection and performing analytic work, ensuring participant retention, addressing participants' concerns, and developing programs or services to fill identified gaps. A successful Human Services Program Administrator, Economic Mobility Program Officer is highly organized and efficient, possesses excellent communication skills, and has impeccable attention to detail and sound judgment and prioritization. Under direction of the Director of Economic Support the incumbent in this position handles challenges and ambiguity with grace and thrives in a fast-paced work environment.

What You Should Bring

The ideal candidate must have in-depth knowledge and support for guaranteed basic income approach and understand qualitative and quantitative research design and methods; experience working in a collaborative model with multiple stakeholders in and outside government and public institutions; Excellent interpersonal skills and client service-oriented personality. Excellent research, writing, analytical, communication, public speaking, and management skills. Extensive knowledge of current social, economic, and health assets, problems, and trends of culturally diverse people and their communities to applied human services program planning; good knowledge of social service programs and Federal, State, and Local government functions and operations; Understand the concepts and methods of preparing grant applications and management; Must be proficient in the application of Microsoft Office Suite and virtual collaborative and performance analytics applications; Ability to work independently and collaboratively; Ability to blend adaptive and transformational leadership style to implement and manage a new community-based initiative using project management tools and techniques.

Example of Duties
  • Implementation and management of the GIP, including setting operational priorities and developing procedural guidelines;
  • Supervises professional program staff;
  • Administrator for contracts for researcher and disbursement partner;
  • Collaborates with community organizations on components of the pilot;
  • Works across agencies to coordinate programs and services where appropriate for easier access for clients and increased effectiveness;
  • Coordinates all advisory committee meetings, generates reports, and communicates with members regarding all board and committee work;
  • Completes multiple reports for external distribution;
  • Works collaboratively with CES teams to support service integration and economic stability, and mobility of clients served by DCHS;
  • Assists in providing oversight for the GIP budget, track expenditures, and prepares budget modifications;
  • Prepares city docket items and updates for City Council;
  • Develops and implements tools for effective meeting management, communications, and high accountability;
  • Performs other duties and related work as required.

About the Department

The Center for Economic Support provides programs and services for Public Benefits, Community Services, and Employment and Training. Our mission is to provide direct services to City of Alexandria residents in need of temporary assistance with food, shelter, employment and State medical assistance as they strive toward self-sufficiency.

Minimum & Additional Requirements

Four Year College Degree; Considerable professional experience in employment training and computerized, management-information systems for the positions in the Office of Employment and Training; Considerable professional experience with human service programs; supervisory experience required; and completion of college-level courses in social work, sociology, planning, history, economics, and any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Preferred Qualifications

Master's degree in the social service field, business management, public administration, or a related field. Knowledge of guaranteed income approach and/or experience with economic stability or mobility models; At least one year of experience developing and implementing a community-based program; At least one year of experience working a collaborative model with multiple stakeholders in public and private organizations. At least one year of experience working in research-based projects. At least one year of experience working and executing a strength-based human-centered approach, applying equity lens on policies and practices. A Virginia Workforce Development Professional certification is preferred for positions working in the Centers for Economic Support and Adult Services.


This position requires thesuccessful completion of pre-employment background checks including but notlimited to: FBI/Federal Records Check; VA State Child Abuse/Neglect Registry;Medicare/Medicaid Fraud Database; education/certifications; and driver’slicense.


Monday through Friday, 9:00AM -6:00PM, with at least 2 evening meetings per month.

*This is a grant fundedposition that will end two years from the date of hire*

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