Business Manager - ATM Strategy and Analytics

Employer
Capital One
Location
Glen Allen, Virginia
Posted
Jan 14, 2022
Closes
Feb 12, 2022
Ref
R114008
Function
Finance
Hours
Full Time
Knolls 5 (12022), United States of America, Glen Allen, Virginia

Business Manager - ATM Strategy and Analytics

Summary:

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

ATM Strategy and Analytics is looking for a Business analyst manager to focus on the key channel operations that are critical for the success of National Expansion Franchise and Retail Bank Transformation strategy. This person will be accountable for spearheading ATM Strategy and Analysis for Capital One ATM fleet. This in conjunction with solid analytical projects that will require building robust business cases and owning the product/delivery from end-2-end.

What will you do?
- Understand ATM cash management working and develop innovative ways to solve the primary issues of ATMs being out of cash or being full of deposits. Develop those ideas and work with several operational partners to learn, adjust and deliver improvement that will improve ATM health
-Bring new functionalities on ATMs for better user experience/Associate experience/ financial performance
- Manage budget forecasting for the ATM channel through annual and quarterly outlooks
- Learn and explore new technologies including Big Data, Tableau, Hadoop, etc. that will be the future of effective reporting
- The job requires interacting with and influencing multiple partner teams across the company, including: ATM Ops, Branch Ops, Compliance, Bank and enterprise Digital, and several Retail Bank teams
-The work requires a deep understanding of the ATM channel and the operational intricacies to ideate new opportunities for the channel to pursue- You will also be responsible for channel MBR and building the channel view for SLT reviews

General Responsibilities :

  • Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently


  • Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
  • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
  • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
  • Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results


  • Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
  • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
  • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus


Basic Qualifications:

  • Bachelor's Degree
  • At least 2 years of experience in analysis


Preferred Qualifications:

  • Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering


  • 5+ years of experience in analysis
  • 2+ years of experience in financial services
  • 1+ year of experience in consulting
  • 2+ years of experience in people management


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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