Full Time Wolfgang Puck Back Server

Employer
DORCHESTER COLLECTION
Location
Bel Air, MD
Posted
Jan 08, 2022
Closes
Jan 15, 2022
Ref
310868532
Function
Food Service, Server
Hours
Full Time
Position OverviewCompany OverviewHotel We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide. Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else. Reference 2021-2415 Position OverviewDivision & DepartmentFood & Beverage - RestaurantJob TitleFull Time Wolfgang Puck Back ServerContract TypePermanentPosition OverviewOur Backservers are the magicians of our restaurant! Entrusted with providing seamless service to each one of our guests dining in our Wolfgang Puck restaurant. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.Essential Functions & Physical RequirementsA day in the life of our Backservers it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Backservers accomplish would be lengthy but the list below is essential to know.Our Backservers are responsible for ensuring our guests have an excellent dining experience during their day. This will include tabletop step up and maintenance, assisting with all guest requests and service requests while upholding our service standards. Backservers are essential to the framework for cultivating relationships with all our guests, including recognizing all in-house and VIP guests all to ensure our guests receives nothing but the best experience.Sometimes our guests have special requests involving dietary restrictions and allergies, table preferences and even special occasions. Most of these requests are fulfilled by our Backservers.Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Backservers are relied upon to report these and work with several other positions to correct.Communication is what keeps our departments running perfectly. Our Backservers must communicate with other departments and extended hotel team in order to ensure the alignment remains.The items shared are essential. However, to ensure consistency, our Backservers are provided with specifics on how we care for their department and our hotel.While performing the duties of this job, the employee is regularly required to talk, and hear. The employee frequently is required to walk and stand for up to 8 hours. Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.Qualifications and DesirablesAll of our employees are ambassadors of our Vision, Values and culture. Our Backservers do this with all they do.English is the primary language used in our hotel. Our Backservers must feel comfortable communicating in this language. Attention to detail is critical for this role.We pride in nurturing an environment where Working Together is a must. Our Backservers are our biggest champions of this.Our hotels operate nonstop, this requires flexibility from everyone on the team. Benefit PackageOur success is a result of our employees. We believe that everyone apart of our team should share the rewards. For this position this will mean the following benefit package.Medical/Dental/Vison BenefitsPension/401k PlanSick TimeHotel BenefitsEOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.OSH Act: A Backserver is not to handle any human body fluid, biological agents, laboratory chemicalsStatusFull timePosition locationJob LocationUSALocation701 Stone Canyon Road 90077 Los Angeles Candidate criteriaRequired languagesEnglish (Fluent)