Who We Are:Matchbox opened its first location in 2003 and quickly became known for wood-fired pizzas, mini burgers, fresh salads and chef-inspired entres, like pan-seared sea bass and oven-roasted filet mignon. We like to call it elevated American bistro fare, crafted from high quality ingredients with a chef at the helm in every kitchen.By the end of our founding year, matchbox had become a neighborhood fixture and earned the honor of Washington, DC's "Best New Restaurant" of 2003 by the Restaurant Association of Metropolitan Washington .Eighteen years later, matchbox has grown to eleven restaurants in Washington DC, Maryland, Virginia and Florida. We've been successful over the years because we've stayed true to our original beliefs and continue to be inspired by creating friendly, high energy gathering places with delicious food and drinks that bring people together.Thompson Hospitality is the nation's largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:PurposeGive back to our communitiesCelebrate diversityPeopleDo the right thingTreat people the way you want to be treatedAlways do your bestBe accountable for our actionsPerformanceServe the highest quality foodProvide world-class serviceMaintain flexibility to better serve our clientsCompetitive Benefits:Health/Dental/VisionPaid Time Off401(k), matched up to 4%Short and Long Term DisabilityTuition ReimbursementEmployee Referral ProgramPet InsuranceDiscounts: Hotels, Travel, TicketsEmployees and their relatives are eligible for a free meal plan at any of our HBCU client locations while they are attending schoolSummary of Essential FunctionsGreets and takes orders from guests or servers in accordance with timing, recipe, and service standards, which requires standing and walking behind the bar throughout the duration of shift and may include writing ordersDelivers drinks and food to guests and maintains tables, which requires reaching, bending, stooping, lifting, standing, walking and working with cleaning agents throughout the duration of the shiftInteracts with guests to ensure they feel welcomed and cared for throughout their visit. Actively seeks to build relationships and establish clienteleFollows opening and closing procedures/checklistsKnows the food and beverage menu, and is able to speak to the menu from memoryRings in orders into point of sale systemCollects payment for food and drinks served and accurately processes payment and/or makes change using prescribed cash handling proceduresCleans and maintains an organized work area, which may require reaching, bending, stooping, lifting and working with cleaning agentsCards all guests that appear to be under the legal drinking age and refuses to serve alcohol to minorsMakes sure that all drinks are removed from tables by the state's legal timeCompletes side-work tasks as assignedStrives to hit sales goals as assigned by the general managerUnderstands and practices proper safe food and beverage handling procedures in accordance with local government standardsKnowledge/Skills +AbilitiesA minimum of 6 months experience in high-volume, upscale casual dining or an equivalent service environment; previous server experience highly desirableAble to stand and walk for up to 10 hours per day preferredAble to lift and carry up to 40 poundsAble to work calmly and effectively under pressureHigh school diploma (or equivalent) requiredAble to perform basic mathematical calculationsMust be of legal age to prepare, serve, and ring alcoholic beveragesAble to work flexible shifts and schedules, inclusive of weekends, and some holidaysCertified in (or able to be certified in) responsible alcohol service (as required by state or local law)High energy and stamina. Able to work within a fast-paced, highly mobile environmentAble to perform essential functions and demonstrate competencies to company standards with reasonable accommodationWe provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.