Call Center Agent (Remote - Virginia Location)

Employer
Randstad US
Location
Falls Church, VA
Posted
Jan 06, 2022
Closes
Jan 15, 2022
Ref
310887733
Function
Customer Service
Industry
Other
Hours
Full Time
call center agent (remote - virginia location).falls church , virginia (remote)posted 6 days agowithrandstad indeedjob detailssummary$19.50 per hourtemporaryhigh schoolreferenceAB_3843183job detailsDoes the idea of an open, challenging and collaborative environment put a smile on your face? A major local Northern Virginia company is looking for customer service representatives to join the Customer Care team to answer health insurance calls. The Customer Care Support Specialist will take inbound calls for a variety of customer and partner related issues.ResponsibilitiesThis Remote Call Center position is located in the Northern Virginia region.Candidates MUST be local to the Virginia, MD, DC area and able to train onsite in Fairfax, VA to start the assignment.In this role, you will be working in a remote call center taking calls from customers/patients answering questions about health insurance benefits. Equipment is provided.Qualified candidates must have outstanding customer service skills! Preferably, call center experience and health insurance knowledge.Monday-Friday 8am-6pm.This is a 2-3 month contract that may be extended.SkillsCall CenterHealth Insurance PoliciesEmpathyInterpersonal SensitivityTelephone EtiquetteActive ListeningHealth InformationInsuranceEducationHigh School (required)QualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status