COMPANY OVERVIEW Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America one of the nations largest and most comprehensive human services organizations. Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged to go wherever we are needed, and do whatever comes to hand. Their declaration continues to guide Volunteers of America's impact on Helping Americas most vulnerable. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities. JOB SUMMARY The Mobile Crisis worker reports to the Mobile Crisis Supervisor and will provide clinical services and ensure the continuity of care for clients in crisis. RESPONSIBILITIES: Ensure timely assessment and quick response to mobile crisis referrals. Reviews step-down paperwork from hospitals and acts as the point-person for diversion referrals for hospital EDs, hospitals, community providers and police. Participates in all clinical and management meetings. Participates in the organizations professional development program including: regular supervision, training seminars, and community sponsored educational events. Works with the local and regional behavioral health authorities regarding service delivery and policy/procedural issues. Other duties as required by the management team. EFFECT ON END RESULT: Clinical services are provided that address clients service needs in a safe and supportive environment. Services are provided by staff who are trained and competent to perform assigned duties. Services are offered in compliance with agency, Federal, State and local laws, regulations, policies and procedures. Collaboration with other community services is strengthened and potential client crises are diverted. Positive and effective local and professional community relationships are developed and maintained, including with contractual and funding sources, regulatory agencies, and professional association. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements:REQUIREMENTS This position requires a Masters degree in psychology, social work or related field from an accredited college or university. Candidates must have appropriate State License LCSW-C or LCPC. Five years post licensure experience preferred. Extensive experience working with behavioral health clients in acute crisis. CPR/First Aid Certification must be acquired and maintained once employed. Strong problem solving and execution skills. Strong PC skills in a Windows environment (ie Word, Excel, Power point and email) Ability to use independent judgment and address conflict and find resolutions. Excellent interpersonal, written, and oral communication skills. Bilingual in any language a plus. PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary. The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time