Financial Aid Specialist

Anne Arundel Community College
Arnold, MD
Jan 12, 2022
Jan 15, 2022
Accountant, IT
Full Time
Financial Aid Specialist Position ID Number: 2959 Posted Date: Jan 7, 2022 Job Category: Staff Department: Financial Aid - HFIN Position Status: Full-Time Staff Salary Range: $53,048 - $66,310 Position Summary: The Financial Aid Specialist is responsible for providing services and guidance regarding student financial aid and veterans education benefits services, be it remotely or at any of the AACC campuses. The specialist is responsible for processing financial aid files, including managing and awarding in a number of individual programs and projects related to the administration of Federal, State, institutional or private student aid and veterans education benefits. Daily supervision of this position is provided by the Assistant Director. Throughout the COVID-19 pandemic, Anne Arundel Community College has acted - and continues to act - with the safety of our students, faculty and staff as the highest priority. All employees must attest to their vaccination status. Those who are not fully vaccinated may be required to submit proof of a current negative COVID test result weekly prior to reporting to work on campus. New employees must complete the Employee Vaccination Certification within three (3) business days of their start date. Prospective or new employees may seek an accommodation for religious or medical reasons to both vaccination and testing. More details to follow on the accommodation process. Email questions to . Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. Job Duties and Responsibilities: Maintain current knowledge of financial aid regulations in order to counsel current and prospective students (and parents, if applicable) regarding Title IV eligibility, FAFSA completion, awarding process, billing questions, satisfactory academic progress, book voucher use, and disbursements. Provide financial aid counseling remotely or in person at any of the AACC Financial Aid offices (Arnold, Arundel Mills, Glen Burnie Town Center) and assist with financial aid phones, emails and virtual drop in sessions. Ability to work a flexible schedule, including evenings and weekends, as needed. Specialists will be responsible for one or more of the following processes: verification, professional judgment, dependency overrides, student employment programs, Maryland State awards, Foundation and institutional scholarships, Satisfactory Academic Progress, Unusual Enrollment History, web content updates, consortium agreements, outreach events, federal grants and loans, and/or veterans education benefits. Specialists will be available to assist with all areas of financial aid processing to ensure timely and accurate delivery of service. Additional programs and projects may include student success measures, document collection and imaging with Perceptive Content, Perceptive Content workflows, and work with other campus offices to effectively and efficiently deliver financial aid to students. Regularly review processes and procedures to identify opportunities for improvements. Identify and trouble-shoot financial aid discrepancies and provide effective resolution to processing issues. Provide regular feedback on existing procedures to maximize efficiencies for the financial aid office and our students. Other duties as assigned, including attendance at local training events. Required Qualifications: Bachelor's degree. Minimum two years related experience. Working knowledge of Title IV program eligibility and processing. Knowledge of automated data processing systems and Microsoft Office Suite. Ability to work effectively in a high volume, fast-paced environment with minimal supervision and with utmost attention to accuracy, details, and deadlines. Excellent oral, written and interpersonal communication skills, including the ability to make public presentations. Ability to deal tactfully and effectively with a diverse population of students, parents, staff, and the public. Ability to work a flexible schedule, including evenings and weekends, to meet the needs of the office. Preferred Qualifications: Experience with Colleague and Perceptive Content. Intermediate to expert level of proficiency in Microsoft Excel Experience with Maryland Higher Education database system - MDCAPS Experience with Perceptive Content imaging and workflows. Experience working in a community college setting. This position requires the ability to work independently and as a team, as well as attention to detail and meeting deadlines. Hours Per Week: 40 For full position descriptions, required qualifications and to apply, please visit our web site at and click on Career Opportunities . AACC is an equal opportunity employer who values the power of diversity and the strength it brings to the workplace